Best current price£108.35from Box.co.uk
Shopping.co.uk recommended and popular offers
Box.co.uk£108.35Visit shop Hp Size 5 Uk718e Electronic Care Pack Next Business Day Onsite Notebook Hardware Support Years
Visit shop2 offers from £108.35
View price history by clicking the chart icon.
This guide is for HP notebook users, particularly those in business or enterprise environments, who need reliable hardware support. The key benefit is ensuring minimal downtime through prompt, expert repair services, either remotely or via onsite technician visits. A caveat is that this service excludes external monitors. This comprehensive support plan provides 5 years of coverage, offering next business day response times for hardware issues that cannot be resolved remotely, ensuring your notebook remains operational.
| Model Part Number | UK718E |
|---|---|
| Brand | HP |
The service provides a next business day response time for hardware issues that cannot be resolved remotely.
No, this plan is specifically for HP notebook hardware support and does not cover software issues.
Onsite service is typically provided on standard workdays (Monday-Friday, excluding holidays) during specified coverage hours.
If the issue cannot be resolved onsite, the technician will coordinate further steps with HP support, which may involve taking the notebook for further repair or arranging for replacement parts.
The service contract covers hardware issues that arise during the 5-year period. Specific terms regarding the number of incidents may be detailed in your contract.
You will need your notebook's serial number, the care pack registration number, and a detailed description of the hardware issue you are experiencing.
This plan provides repair services. A replacement notebook is typically not included unless the hardware is deemed irreparable under the terms of the service contract.
Contact HP support to inquire about out-of-warranty repair options or explore purchasing a new service plan if available.
The support specialist will guide you through the process of scheduling an onsite visit. Ensure you provide clear details about the problem and any steps already taken.
Contact HP support directly. They can provide updated information on the technician's status and offer assistance.
This plan typically covers hardware malfunctions, not accidental damage. Check the specific terms of your contract; accidental damage may require a separate service plan.
Setup: Upon purchasing the HP 5-Year Next Business Day Onsite Notebook Hardware Support, it is crucial to register the service plan with HP. Follow the instructions provided with your service contract to activate the coverage. Registration typically involves entering your product serial number and the care pack code. Ensure this is done within the specified timeframe after purchase to avoid any gaps in your warranty coverage.
Compatibility: This support plan is exclusively for HP notebooks. It covers the internal hardware components of the notebook only. It does not extend to external peripherals, software, or accessories not manufactured by HP. Please refer to HP's official documentation for a definitive list of compatible HP notebook series.
Care: While this plan covers hardware repairs, regular user maintenance can help prevent issues. Keep your notebook clean, ensure proper ventilation to prevent overheating, and perform routine software updates. For the hardware support itself, no specific 'care' is required from the user beyond facilitating access for the onsite technician when needed.
