Ceramic Relax Diffuser - True Aroma

It is recommended to use clean, cool tap water or distilled water. Avoid using hot water as it can damage the internal components.

For optimal diffusion and scent strength, start with 3-5 drops of pure essential oil per 100ml of water. You can adjust this based on your preference and the size of the room.

No, it is advised to only use 100% pure essential oils. Synthetic fragrance oils or perfumes can clog the mechanism and damage the diffuser.

It is best to clean the water reservoir after each use or at least daily to maintain performance and prevent oil buildup. A deeper clean is recommended weekly.

The run time depends on the water level and mist setting. With its generous capacity, it can typically run for several hours, often between 8-10 hours on a continuous low setting.

Yes, the ceramic cover is designed to be lifted off for easy access to the water reservoir and internal components during cleaning.

Please refer to the product packaging or manufacturer's website for specific warranty information, as it may vary.

Ensure the water level is adequate (not too low or too high). Check that the ultrasonic disc is clean and free of debris. Make sure the ceramic cover is properly seated.

Verify that the correct amount of essential oil has been added. Clean the ultrasonic disc and ensure the air vents are not blocked. Check if the room is too large for the diffuser's capacity or if there are strong drafts.

The diffuser may have an automatic shut-off feature when the water level is low. Refill the reservoir. Ensure the power adapter is securely connected to both the diffuser and a working power outlet.

Ensure the ceramic cover is properly aligned and secured. Do not overfill the water reservoir. Check for any cracks in the base or reservoir.