Living and Home 50inch 3-Sided Smart Electric Fireplace

You can use the remote control to adjust settings such as flame brightness, color, and temperature.

Yes, this feature is available in the smart app. You can set a timer for the fireplace to turn on or off at specific times.

Regularly clean the exterior surfaces with a soft, damp cloth. Check and clean the ember bed as needed.

Warranty information is not available in the product data, please refer to the product documentation or contact customer support.

Yes, you can operate the fireplace using the remote control. However, smart control features will not be available without WiFi.

The product information states the ember bed is customizable. Please refer to the product manual for instructions on changing or adding materials to the ember bed.

Check the power connection and ensure the outlet is working. Also, verify that the unit's power switch is turned on.

Ensure your home WiFi is stable. Check the app for connection troubleshooting steps. Restarting the fireplace and your router can help.

Check the batteries in the remote and replace them if necessary. Ensure there are no obstructions between the remote and the fireplace's receiver.