PetSafe Pet Door - Medium

Name: PetSafe Pet Door - Medium
Brand: PetSafe
SKU: msqyyade2e
Availability: InStock

The PetSafe Staywell Medium Dog Flap is designed to give your pet the independence they deserve wh...

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Product Information

Full details

This guide provides essential information for owners of the PetSafe Staywell Medium Dog Flap. Designed for pet owners seeking to give their pets freedom while maintaining control, this door offers a weather-resistant solution for doors up to 2 inches thick. However, it's crucial to measure your pet's shoulder width to ensure a proper fit.

All features

Brand	PetSafe

Extended Product Information

FAQs

What is the maximum thickness of the door it can be installed in?

The PetSafe Pet Door - Medium is suitable for doors up to a maximum of 2 inches (50mm) thick.

What are the overall dimensions of the door?

The overall size of the door is 400mm x 277.6mm (15 3/4" x 10 15/16").

What is the cutout size required for installation?

The required cutout size is 348mm x 225mm (13 3/4" x 8 7/8").

What is the maximum pet shoulder width the door can accommodate?

The maximum pet shoulder width it can accommodate is 213mm (8 3/8").

Is the flap replaceable?

Yes, the flap can be replaced if damaged.

How do I clean the pet door?

Use a damp cloth and mild soap to clean the flap and frame. Avoid using harsh chemicals.

Does the door include a closing panel?

Yes, a closing panel is included for enhanced weather resistance and to manage your pet's access.

Troubleshooting

The flap is not closing properly.

Check for any obstructions preventing the flap from sealing. Ensure the magnetic closure is clean and functioning correctly.

The door is allowing drafts.

Inspect the weather stripping and ensure it is properly installed and seals against the flap and frame.

The pet is having trouble using the door.

Encourage your pet to use the door by holding the flap open and rewarding them with treats.

Pros and Cons

Pros

Provides pets with independent access to the outdoors.
Offers weather protection, keeping your home comfortable.
Durable construction ensures long-term use.
Adjustable flap enhances pet comfort.

Cons

Requires precise measurement of the door and pet.
Installation may require some modifications to your door.
Not suitable for doors thicker than 2 inches.
The flap might not be suitable for all types of pets.

Setup, Compatibility & Care

Installation: The door is designed for doors up to 2 inches (50mm) thick. Follow the included instructions for cutting the appropriate size hole in your door and installing the frame.
Compatibility: Ensure the door dimensions are compatible with your existing door's thickness. The cutout size is 348mm x 225mm (13 3/4" x 8 7/8"), and the overall size is 400mm x 277.6mm (15 3/4" x 10 15/16"). Verify your pet's shoulder width does not exceed 213mm (8 3/8") to ensure proper use.
Care: Regularly clean the flap with a damp cloth to remove dirt and debris. Inspect the weather stripping periodically to ensure an effective seal. Clean the frame with mild soap and water.