Microsoft Surface USB-C Travel Hub - Black

The Microsoft Surface USB-C Travel Hub is designed for on-the-go professionals, offering five ways...

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eBayMICROSOFT Surface Travel 5-port USB Type-C Connection Hub
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Box.co.ukMicrosoft Black Usb-C Travel Hub Docking Station Vga Hdmi Gigabit Ethernet
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Laptop OutletMicrosoft Black Usb-C Travel Hub Docking Station Vga Hdmi Gigabit Ethernet
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Laptops Direct (BID)Microsoft Surface Usb-C Travel Hub Hdmi Vga Gigabit Ethernet Usb-C Usb-A Black, Laptops Direct - 1E4-00002
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OnBuy.comMicrosoft Usb-C Travel Hub - Docking Station - Usb-C - Vga, Hdmi - Gige - Commercial
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eBayNew Microsoft Surface USB -C Hub Black Travel Hub 1941
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Product Information

Full details

The Microsoft Surface USB-C Travel Hub is designed for mobile professionals seeking to expand their laptop's connectivity. It offers a convenient way to connect to networks, external displays, and accessories with its five versatile ports. While it supports charging for compatible accessories, it does not support laptop charging, which is a key consideration for users needing to power their device through the hub.

All features

ColourBlack
Model Part Number161-00002
BrandMicrosoft

Extended Product Information

FAQs

Can this hub charge my laptop?

No, the Microsoft Surface USB-C Travel Hub does not support charging the host laptop. It can provide power to compatible accessories connected to its USB-C port.

What is the maximum resolution and refresh rate for the HDMI port?

The HDMI 2.0 port supports up to 4K resolution at a 60Hz refresh rate.

What operating systems are compatible with this hub?

The hub is compatible with Windows 10, Windows 11, Windows 8, ChromeOS, Android, and macOS.

Does this hub have a card reader?

No, this hub does not feature an integrated card reader.

How fast is the Ethernet connection?

The hub provides a Gigabit Ethernet connection, supporting data rates of 10, 100, and 1000 Mbit/s.

How do I clean the USB-C Travel Hub?

Clean the exterior of the hub with a soft, dry cloth. Avoid using liquids or solvents to prevent damage.

What type of USB-A port is available?

The hub features one USB 3.2 Gen 2 (also known as USB 3.1 Gen 2) Type-A port.

Troubleshooting

No video output via HDMI or VGA

Ensure the hub is securely connected to the laptop's USB-C port. Verify that the display cable (HDMI or VGA) is properly connected to both the hub and the display. Check that the display is set to the correct input source. Test with a different display cable or display if possible.

Ethernet connection is not working

Confirm the Ethernet cable is fully plugged into the hub and the network source. Ensure the network port on the hub is not blocked. Try restarting your laptop and modem/router. Check network adapter settings in your operating system.

USB devices are not recognized

Disconnect and reconnect the USB device. Try plugging the USB device into a different USB port (if available on the laptop directly) to rule out a device issue. Ensure the USB device is compatible with the hub's USB 3.1 Gen 2 standard.

Hub not detected by laptop

Try connecting the hub to a different USB-C port on your laptop. Restart your laptop with the hub connected. Ensure your laptop's operating system and USB drivers are up to date.

Pros and Cons

Pros

  • Expands laptop connectivity significantly with a variety of ports.
  • Supports high-resolution 4K video output at a smooth 60Hz refresh rate.
  • Offers a stable Gigabit Ethernet connection for reliable internet access.
  • Compact and lightweight design is perfect for portability.
  • Includes legacy VGA port for compatibility with older displays.

Cons

  • Does not support laptop charging through the USB-C port.
  • Only one USB-A port is available.
  • Requires a USB-C port on the host device.

Setup, Compatibility & Care

Setup

  1. Connect the Microsoft Surface USB-C Travel Hub to a USB-C port on your compatible laptop or PC.
  2. Connect your desired peripherals (display, Ethernet cable, USB devices) to the corresponding ports on the hub.
  3. The hub is plug-and-play; no additional drivers are typically required for most operating systems.

Compatibility

  • Operating Systems: Windows 10 Home, Windows 10 Pro, Windows 11 Home, Windows 11 Pro, Windows 7 Professional, Windows 8, ChromeOS, Android, and macOS.
  • Hardware: Compatible with modern PCs and all Surface laptops equipped with a USB-C port.
  • Note: The USB-C port on the hub supports pass-through charging for compatible accessories but does not support charging the host laptop.

Care

  • Keep the hub dry and away from extreme temperatures.
  • Clean the exterior with a soft, dry cloth. Avoid using liquids or solvents.
  • Ensure the USB-C connector and ports are free from dust and debris to maintain optimal connection.

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