Fanvil Wi-Fi Adapter - Black - WF20
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Product Information
Full details
The Fanvil WF20 is designed for office professionals and IT administrators looking to eliminate Ethernet cabling for compatible Fanvil IP phones. This compact USB dongle delivers reliable dual-band wireless connectivity, allowing for flexible workspace layouts and easier deployment of VoIP hardware. A key caveat to note is that while the device supports dual-band frequencies, specific legacy Fanvil models are limited to 2.4GHz speeds, so firmware updates are essential for optimal performance.
All features
| Colour | Black |
|---|---|
| Model Part Number | WF20 |
| Brand | Fanvil |
Extended Product Information
FAQs
Can I use this dongle on a standard PC?
While the hardware is technically a USB wireless adapter, it is specifically optimized and supported for use with Fanvil IP phones.
Does the WF20 require external power?
No, the device is USB-powered directly by the IP phone.
What is the maximum speed of the connection?
The device supports data transfer rates up to 150 Mbit/s.
Which security protocols are supported?
The dongle supports standard enterprise-grade Wi-Fi security protocols integrated into the phone's operating system.
How do I update the firmware on my phone?
Firmware updates are typically managed through the phone's web interface or your centralized device management platform.
Troubleshooting
Phone does not detect the Wi-Fi dongle
Ensure the phone firmware is updated to the minimum required version and verify that the dongle is pushed firmly into the USB port.
Unable to connect to 5GHz network
Verify if your specific phone model supports 5GHz or if it is restricted to 2.4GHz; ensure the router is broadcasting on a compatible channel.
Poor call quality or audio drops
Check your router's signal strength at the phone location and ensure there is no significant interference from other 2.4GHz devices.
Pros and Cons
Pros
- Eliminates the need for physical Ethernet cables
- Easy plug-and-play installation
- Compact size prevents port clutter
- Supports both 2.4GHz and 5GHz bands
Cons
- Requires specific firmware versions for some models
- Speed capped at 150 Mbit/s
- Limited compatibility strictly to specific Fanvil IP phones
Setup, Compatibility & Care
To set up the WF20, insert the device into the USB 2.0 port on the back of your compatible Fanvil IP phone. Important: Before installation, ensure your phone is running the required firmware. For X5S, X6, X210, and X210i, update to version V1.10.10 or higher. For X7 and X7C models, update to version V1.0.10 or higher. Once connected, access the network settings on the phone's user interface to scan for and connect to your local Wi-Fi. To care for your device, keep it in a temperature-controlled environment between 0°C and 45°C and maintain low humidity levels (20% to 85%) to prevent internal component wear.