BWT PERLA Silk - Smart Enabled Luxury Water Softener

The BWT Perla Silk S is a luxury water softener perfectly sized for homes of up to 4 people, desig...

Best current price£779.99from B&Q

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B&QB&Q - Ps10Uk Perla Silk Smart Enabled Luxury Water Softener Pearl Water 10L Model
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Wayfair UKWater Softener
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City Plumbing GBBwt Perla Silk 10L Water Softener
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Travis PerkinsBWT Perla Silk Water Softener 10L
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Product Information

Full details

This guide is for homeowners seeking a luxurious and efficient water softening solution for their household of up to four people. The BWT Perla Silk S offers a smart, user-friendly system delivering soft water on demand, which helps save water, salt, and energy. However, it requires proper installation and periodic maintenance to ensure optimal performance. This guide provides essential information to help you understand, install, and maintain your BWT Perla Silk S.

All features

Model Part NumberBWT PERLA Silk S
BrandBWT

Extended Product Information

FAQs

How often should I refill the salt tank?

The frequency depends on your water usage and hardness levels. Typically, a household of 4 people will need to refill every 1-2 months. Check the salt level regularly.

What type of salt should I use?

Use high-quality water softener salt. Check your manual for the recommended type.

How do I clean the brine tank?

Turn off the water supply, remove any remaining salt, and clean the tank with a mild detergent. Rinse thoroughly before replacing the salt.

What is the warranty period?

The BWT Perla Silk S comes with a 5-year parts and 2-year labor warranty.

What should I do if the unit displays an error message?

Consult the user manual for specific error codes and troubleshooting steps. Contact a service technician if the issue persists.

How often should I have the unit serviced?

It is recommended to have the unit professionally serviced annually to ensure optimal performance.

Can I install the BWT Perla Silk S myself?

No, installation should be performed by a qualified professional to ensure proper setup and functionality.

Where can I find the user manual?

The user manual is included with the product and is also available on the manufacturer's website.

Troubleshooting

The unit is not producing soft water.

Check the salt level in the brine tank, ensure the unit is connected to the power supply, and verify that the water supply valves are open.

The unit displays an error message.

Consult the user manual for specific error codes and troubleshooting steps. Contact a service technician if necessary.

The unit is using too much salt.

Check the settings for the water hardness level and regeneration frequency. Ensure there are no leaks in the system.

Reduced water flow.

Check and clean the pre-filter. Inspect the system for any blockages.

Pros and Cons

Pros

  • Efficient water and salt usage.
  • User-friendly interface for easy operation.
  • Provides continuous supply of softened water.
  • Offers smart power options for various operational scenarios.
  • Long-term warranty for parts and labor.
  • Produces high-quality BWT Luxury Water.

Cons

  • Requires professional installation.
  • Salt and filter replacements are necessary.
  • Requires periodic maintenance.
  • May require additional setup for non-mains electric operation.

Setup, Compatibility & Care

Installation

Installation should be performed by a qualified professional to ensure proper setup and functionality. The installer will connect the unit to your water supply, drainage, and electrical power. Make sure you follow all local plumbing codes and regulations.

Compatibility

The BWT Perla Silk S is compatible with standard household plumbing systems. Verify the water pressure and water hardness levels to ensure that they are within the unit's operating specifications.

Care

  • Salt Refills: Regularly refill the salt tank with high-quality water softener salt. The frequency depends on water usage and hardness levels.
  • Cleaning: Periodically clean the brine tank to remove any sediment buildup.
  • Filter Maintenance: Check and replace the pre-filter as needed. The frequency will depend on your water quality.
  • Professional Inspection: Schedule annual maintenance with a certified technician to ensure optimal performance and longevity.

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