HP OfficeJet Pro 9020 Inkjet Multifunction Printer - 1MR78B#A80

The HP OfficeJet Pro 9020 is a professional-grade inkjet multifunction printer designed for high-e...

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Product Information

Full details

The HP OfficeJet Pro 9020 is a professional-grade, high-efficiency inkjet multifunction printer built for demanding small-to-medium office environments that require reliable printing, scanning, and copying capabilities. It offers exceptional speed of up to 24 pages per minute and advanced dual-tray paper management for high-volume tasks, though users should be aware that the printer utilizes dynamic security measures that restrict the use of non-HP chip cartridges.

All features

Series	OfficeJet Pro
Model Part Number	1MR78B#A80
Brand	HP

Extended Product Information

FAQs

Does this printer support wireless printing?

Yes, it supports Wi-Fi, Wi-Fi Direct, Apple AirPrint, and Mopria Print Service.

Can I use non-HP ink cartridges?

The printer uses dynamic security to block cartridges that do not use original or reused HP chips.

What is the maximum paper capacity?

The device features two 250-sheet input trays, providing a total capacity of 500 sheets.

Is duplex printing supported?

Yes, the printer supports automatic duplex printing, scanning, and faxing.

How long is the warranty?

It comes with a one-year limited hardware warranty, with the possibility to extend to 3 years upon customer registration.

Troubleshooting

Printer shows cartridge error

Ensure you are using genuine HP cartridges or cartridges with authorized reused HP chips. Restart the printer.

Wireless connection drops

The self-healing Wi-Fi usually resets automatically, but if it persists, restart your router and verify the printer is within range.

Paper jam in ADF

Open the document feeder cover, gently remove the stuck paper, and ensure the pages are aligned properly before reloading.

Pros and Cons

Pros

Fast print speeds suitable for high-volume office tasks
Large 500-sheet total paper capacity via dual trays
Automatic double-sided printing, scanning, and faxing
Reliable self-healing Wi-Fi connection
High-resolution output for professional documents

Cons

Dynamic security requires original or reused HP chips
Larger footprint compared to standard home inkjet printers
Frequent firmware updates may disrupt third-party cartridge usage

Setup, Compatibility & Care

Setup begins by connecting the printer to your network via Ethernet or the integrated wireless settings. Use the HP Smart app to complete the initial configuration and registration, which is required to unlock potential warranty extensions. Ensure the printer is placed in a well-ventilated area with enough clearance for the paper trays and document feeder. For care, keep the printer surface free of dust, and periodically check the ink levels using the printer display or the desktop software. Note that the device requires periodic firmware updates to maintain security features; keep it connected to the internet to ensure these updates are installed automatically to prevent operational interruptions.