Hyperice Contrast 2 Shoulder - Hyperice

The battery can last up to 1.5 hours on maximum settings, approximately 1 hour on maximum cold settings, and longer on lower settings. It can also be used while plugged in for extended sessions.

The heat function ranges from 40°C to 49°C (Levels 1-5), and the cold function ranges from 15°C to 4°C (Levels 1-5).

The compression levels range from 80 mmHg to a maximum of 160 mmHg (Levels 1-5).

Yes, the device can be used cord-free on battery power or plugged into the wall for extended use.

Yes, the Hyperice Contrast 2 Shoulder is thoughtfully designed to be used on both the left and right shoulders.

Wipe the device with a slightly damp cloth. Ensure it is completely dry before storing or using it. Avoid immersing the device in water.

Adjust the fit by ensuring it is snug but not too tight. Experiment with different compression and temperature levels to find what feels most comfortable for your needs. Refer to the user manual for fitting guidelines.

Ensure the device is fully charged. Check the power connection and try a different outlet or USB port. If the issue persists, contact customer support.

Verify that the compression settings are adequately adjusted on the device or app. Ensure the device is worn correctly and snugly against the skin. Check for any visible obstructions in the compression mechanism.

Allow the device adequate time to heat up or cool down to the selected level. Ensure the ambient temperature is within reasonable limits. If the issue persists, there might be a fault with the heating/cooling element; contact support.

Ensure Bluetooth® is enabled on your smartphone or tablet. Try restarting both the Hyperice Contrast 2 Shoulder device and your mobile device. Move closer to the device to improve signal strength. Re-pair the device with the app if necessary.

Refer to the user manual for specific error code explanations. Try turning the device off and on again. If the error persists, contact customer support with the error code.