Moen Smart Water Leak Detector - 3-Pack - 920-005
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Product Information
Full details
The Moen Smart Water Leak Detector is designed for homeowners seeking proactive protection against water damage in high-risk areas like basements, laundry rooms, and utility closets. This compact device provides constant monitoring for moisture, temperature, and humidity, offering peace of mind through early detection of leaks and environmental hazards. While it excels at monitoring, users should note that the device requires Wi-Fi connectivity for remote alerts and does not physically shut off water unless paired with the separate Flo by Moen Smart Water Shutoff system.
All features
| Model Part Number | 920-005 |
|---|---|
| Brand | Moen |
Extended Product Information
FAQs
Can I use this without the Flo by Moen Smart Water Shutoff?
Yes, it functions perfectly as a standalone leak detector that sends alerts to your phone.
How long does the battery last?
The included CR123A battery typically lasts up to 2 years under normal operating conditions.
Does the detector need to be plugged into an outlet?
No, it is a wireless device powered by a battery.
Can I monitor multiple areas at once?
Yes, you can add multiple detectors to your Moen app account for whole-home monitoring.
What is the remote sensing cable used for?
The 48-inch cable allows you to extend the reach of the moisture sensor into tight areas or under appliances.
Troubleshooting
Device is not connecting to Wi-Fi
Ensure your phone is connected to a 2.4GHz network during setup and verify that the device is within range of your router.
No alerts received on smartphone
Check your app notification settings and ensure the detector's battery is properly installed and not depleted.
False leak alarms
Verify that the sensing cable or device base is not resting in an area prone to high humidity condensation or accidental spills.
Pros and Cons
Pros
- Easy placement in diverse high-risk areas
- Provides humidity and temperature tracking for added protection
- Includes remote sensing cable for tricky installation spots
- Long-lasting battery life of up to 24 months
- Scalable system supports multiple units for whole-home coverage
Cons
- Requires active Wi-Fi connection for mobile alerts
- Standalone unit cannot shut off water flow without additional hardware
- Requires app installation and configuration
Setup, Compatibility & Care
To begin, download the Moen mobile app and follow the in-app instructions to register your device and connect it to your home's 2.4GHz Wi-Fi network. Place the device flat on the surface you wish to monitor, ensuring the contact points on the bottom or the sensing cable are positioned where water would pool. To maintain the device, avoid using harsh cleaning chemicals; simply wipe the exterior with a dry cloth. Check the battery status periodically via the app, and replace the CR123A battery whenever the app indicates low levels or the device fails to respond during a test. Ensure the sensing cable is free from debris to maintain accurate detection sensitivity.