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BWT Perla Silk Water Softener - 10L - Wifi

BWT Perla Silk Water Softener - 10L - Wifi

The perfectly sized Luxury water softener for Smart Homes of up to 4 people. Easy to set up and li...

Best current price£1,063.99from Travis Perkins

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Travis PerkinsBWT Perla Silk Water Softener with Wifi 10L
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£1,063.99
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Product Information

Full details

The BWT Perla Silk Water Softener is designed for smart homes with up to 4 people, offering silky soft water with reduced water, salt, and energy consumption. Its compact size makes it ideal for kitchen cupboards, and advanced digital controls optimize performance. A potential caveat is the initial setup for Wi-Fi connectivity, which requires the BWT Best Water Home App.

All features

Model Part Number940205
BrandBWT

Extended Product Information

FAQs

How often do I need to add salt?

The frequency depends on your water usage and water hardness. The intuitive interface and Wi-Fi app will notify you when the salt level is low, typically every few months for an average household.

What is the warranty period for the BWT Perla Silk?

Please refer to your purchase documentation or the BWT website for specific warranty details, as it can vary by region and retailer.

Can I install the BWT Perla Silk myself?

The Uniconnect system is designed for simpler installation. However, plumbing work is involved, and professional installation by a qualified plumber is recommended to ensure correct setup and prevent potential issues.

What type of salt should I use?

You should use high-purity salt blocks or tablets specifically designed for water softeners. Using the wrong type of salt can damage the unit.

How does the Wi-Fi feature work?

The Wi-Fi enabled models connect to your home network, allowing you to use the BWT Best Water Home App on your smartphone or tablet to monitor device status, water usage, and receive alerts.

What is the flow rate of the Perla Silk?

The BWT Perla Silk can produce up to 50 litres of softened water per minute.

Is this softener suitable for very hard water areas?

Yes, the Perla Silk is designed to effectively tackle hard water issues and provide soft water, optimizing salt and water usage for efficiency.

Troubleshooting

Device not powering on

Ensure the power adapter is securely connected to both the device and a working electrical outlet. Check if the smart power option is engaged correctly.

Wi-Fi connection unstable

Verify your home Wi-Fi network is operational. Try restarting your router and the water softener. Ensure the softener is within range of the Wi-Fi signal.

Low water pressure

Check if the softener is in bypass mode. Inspect hoses and connections for any kinks or blockages. Ensure the regeneration cycle is complete.

Error message on display

Refer to the user manual for specific error code meanings. Common solutions include checking salt levels or restarting the device.

Softener appears to be leaking

Check all hose connections for tightness. Ensure the brine tank is not overfilled. If the leak persists, contact customer support.

Pros and Cons

Pros

  • Optimizes water, salt, and energy usage through smart regeneration.
  • Compact and attractive design fits well in modern homes.
  • Wi-Fi connectivity provides convenient remote monitoring and control.
  • Flexible power options cater to various installation needs.
  • WRAS Approved, ensuring compliance with water safety standards.

Cons

  • Initial Wi-Fi setup may require app installation and configuration.
  • Suitable for homes of up to 4 people; larger households may need a different model.
  • Requires periodic salt replenishment.
  • Reliance on Wi-Fi for app features means an internet connection is necessary.

Setup, Compatibility & Care

Setup:

Installation is simplified by the included Uniconnect block and high-flow hoses, which facilitate easy connection, bypass operation, and maintain earth bonding. For models with Wi-Fi, the BWT Best Water Home App guides users through setup and registration.

Compatibility:

This model is designed for homes with up to 4 people. It requires a mains water connection and, for Wi-Fi functionality, a stable home Wi-Fi network. Ensure there is adequate space for the unit, typically within a kitchen cupboard.

Care:

  • Salt Refills: Monitor salt levels via the interface or app and refill as needed. Use only high-quality salt specifically designed for water softeners.
  • Cleaning: The exterior can be cleaned with a soft, damp cloth. Avoid abrasive cleaners.
  • Maintenance: Regular checks of the brine well safety valve are recommended. Consult the user manual for detailed maintenance schedules.

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