Shark CryoGlow LED Light Therapy Face Mask - FW312UK

For optimal results, consistent use is recommended. Specific usage guidelines may vary by mode; please refer to your product manual for detailed recommendations, typically 3-5 times per week for light therapy modes.

It is best to apply the mask to clean, dry skin. You can apply your regular serums and moisturizers *after* your treatment session. Avoid using photosensitive products or strong active ingredients (like retinoids or acids) immediately before or during treatment without consulting a professional.

Each mode has a pre-set duration, usually ranging from 10 to 20 minutes, designed for optimal efficacy. The device will typically power off automatically when the session is complete. Consult your manual for exact times per mode.

Yes, the Shark CryoGlow mask is designed to be suitable for all skin types, including sensitive skin. If you experience any discomfort or adverse reactions, reduce the frequency or duration of use, or consult a dermatologist.

After each use, gently wipe the interior and exterior surfaces of the mask with a soft, slightly damp cloth. Do not use abrasive cleaners, alcohol, or submerge the mask in water, as this can damage the electronic components.

The mask utilizes specific wavelengths of LED light. Generally, red light is used for anti-ageing benefits, stimulating collagen production and reducing fine lines, while blue light targets blemish-causing bacteria to improve skin clarity.

It is generally recommended to remove glasses before using the mask to ensure proper fit and full contact of the LED and cooling elements with your skin. Contact lenses can typically be worn safely during treatment.

Ensure the mask is fully charged. Press and hold the power button firmly for a few seconds. If charging indicator lights are not showing, try a different power outlet or charging cable.

Verify that the `Under-Eye Cooling` mode is specifically selected. Ensure the mask is positioned correctly, allowing direct contact between the cooling elements and your skin. The effect is a gentle coolness, not extreme cold.

Confirm the mask is charged and a specific LED light therapy mode (`Better Ageing`, `Blemish Repair`, or `Skin Sustain`) is activated. If the issue persists, try resetting the device by powering it off and on again. Contact customer support if lights still do not function.

Reduce the frequency or duration of your treatment sessions. Ensure your skin is clean and dry before use and not sensitive from other skincare products or treatments. If irritation persists, discontinue use and consult a dermatologist.