Tefal Includeo Kettle - Black

The kettle has a 1-litre capacity, which is enough for approximately 4 cups of hot water.

The filter is removable. Simply slide it out, rinse it under running water, and use a soft brush if necessary to remove any deposits. Then, slide it back into place.

Descaling frequency depends on your water hardness and usage. In hard water areas, it's recommended to descale every 1-3 months. In softer water areas, every 3-6 months may suffice.

Yes, the kettle itself is cordless and sits on a 360-degree rotational power base, allowing for easy lifting and placement from any angle.

The Tefal Includeo Kettle operates at 2400 W, ensuring fast boiling times.

Yes, the Tefal Includeo Kettle is specifically designed with inclusivity in mind, featuring a lightweight build and an easy-to-press top-button lid opening, making it highly suitable for users with limited mobility or dexterity.

Ensure the kettle is securely placed on its base and the base is firmly plugged into a working electrical outlet. Check if the power switch is in the 'on' position. If issues persist, try a different outlet to rule out a power supply problem.

Check for limescale buildup inside the kettle. A thick layer of limescale can reduce heating efficiency. Descale the kettle as per the 'Care & Maintenance' instructions. Ensure the lid is fully closed during boiling to prevent heat loss.

This is likely due to limescale. Remove and thoroughly clean the anti-limescale filter. Perform a full descaling procedure as described in the 'Care & Maintenance' section. Also, ensure the kettle was properly cleaned before its first use.

Check for any obstructions around the lid mechanism. Ensure no debris or dried residue is preventing free movement. A gentle wipe around the hinge area might help. Avoid forcing the lid.