EPOS CEHS-CI 01 Adapter Cable
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eBaySennheiser CEHS-CI 01 EHS Cable for Cisco Phones - P/N - 504103
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Product Information
Full details
This adapter cable is designed for users who need to connect their Sennheiser/EPOS headsets to Cisco phones for enhanced call management and audio quality. Its primary benefit is enabling single-button call control and delivering crystal clear sound during conference calls. A potential caveat is its specific compatibility requirement with Cisco endpoints. The CEHS-CI 01 facilitates seamless integration, allowing for easy answering and ending of calls directly from the headset.
All features
| Model Part Number | 504103 |
|---|---|
| Brand | EPOS |
Extended Product Information
FAQs
What type of phones is the CEHS-CI 01 compatible with?
The CEHS-CI 01 is designed to work with specific Cisco IP phones that have a dedicated headset port.
Can I use any Sennheiser/EPOS headset with this adapter?
This adapter is designed for use with specific Sennheiser/EPOS headsets that feature a quick-disconnect (QD) connector. Please check your headset's specifications for compatibility.
How do I answer a call using the adapter?
Once properly connected, simply press the call control button on your headset to answer an incoming call.
How do I end a call using the adapter?
Press the call control button on your headset again while on a call to end it.
Does this adapter require any software installation?
No, the EPOS CEHS-CI 01 is a plug-and-play device and does not require any software installation.
What is the warranty period for this adapter cable?
Please refer to the specific retailer or EPOS documentation for the exact warranty period, as it can vary.
Troubleshooting
No audio from headset
Ensure the adapter cable is securely connected to both the headset and the Cisco phone. Verify that the headset is selected as the audio device on the phone, if applicable. Test the headset directly if possible to rule out headset failure.
Call control button not working
Confirm that the adapter is fully plugged into both the headset and the phone. Check your Cisco phone's settings to ensure headset functionality is enabled. If the issue persists, the adapter may be faulty.
Poor sound quality or static
Check all cable connections for looseness. Ensure there are no obstructions or damage to the cable. Try a different headset or phone port to isolate the source of the audio degradation.
Pros and Cons
Pros
- Simplifies call management with single-button control.
- Enhances audio clarity for professional communication.
- Offers seamless integration with compatible Cisco phones.
- Provides a reliable and durable connection.
- Easy to set up and use.
Cons
- Specific compatibility required with Cisco phone systems.
- Functionality is limited to call control and audio transmission.
- May not offer advanced features found in dedicated phone system interfaces.
Setup, Compatibility & Care Instructions
Setup:
- Connect the headset end of the CEHS-CI 01 adapter cable to your compatible Sennheiser/EPOS headset.
- Connect the other end of the adapter cable to the designated headset port on your Cisco phone.
Compatibility:
This adapter is specifically designed for use with Cisco IP phones. Always verify that your specific Cisco phone model features a headset jack and is listed as compatible with this type of adapter.
Care:
- Avoid exposing the cable to extreme temperatures or moisture.
- Gently clean the connectors with a dry, soft cloth if they appear dirty.
- Do not bend the cable sharply or repeatedly at the connectors to prevent internal damage.
- Store the cable in a safe place when not in use to protect it from physical damage.