Setup, Compatibility & Care
Setup is straightforward: simply ensure the mug is clean and dry before placing it in the freezer. To maintain the life of your Chillfactor, always hand-wash the mug and straw with warm, soapy water after every use. Do not put the mug in the dishwasher, as the high heat can damage the internal cooling gel. Ensure the mug has returned to room temperature before attempting to clean it to avoid thermal shock. If you plan on making multiple slushies, consider purchasing a second mug so one can stay in the freezer while you use the other.