Microsoft 65W PSU - Black

This power supply is designed for various Microsoft Surface devices, including Surface Laptop, Surface Pro, Surface Book, and Surface Go models. Please refer to the compatibility list in the 'Setup, Compatibility & Care' section for specific models.

While the USB port may charge other devices, this power supply is specifically designed and optimized for Microsoft Surface devices. Using it with incompatible devices may result in slow charging or other issues.

Charging time can vary depending on the specific Surface model, its battery level, and whether other devices are being charged simultaneously via the USB port. However, the 65W output is designed for efficient recharging.

The power cord that connects to the wall outlet is typically detachable from the power brick, allowing for easier storage and portability. The cord connecting the brick to the Surface device is usually integrated.

No, this power supply is designed for indoor use only. Exposure to elements or outdoor conditions can damage the unit and pose a safety risk.

Warranty information is typically detailed at the point of purchase or on Microsoft's official support website. Please check your purchase documentation for specifics.

The power supply measures approximately 90 mm (width) x 50 mm (depth) x 25 mm (height) and weighs around 250 grams.

Ensure the power adapter is securely plugged into both the Surface device and a working AC outlet. Check the power cord for any visible damage. Try a different outlet.

Verify that the primary Surface device is also connected and receiving power. Ensure the second device's charging cable is functional and compatible.

Disconnect the power supply immediately and allow it to cool down. Ensure it is used in a well-ventilated area, not covered, and not on soft surfaces. If overheating persists, discontinue use.

Check the connection points at both the device and the wall outlet for debris or damage. Ensure the power cord is not bent or frayed.