Renpho Smart Body Scale A005 - Black

To reset the scale, remove the batteries for 30 seconds and then reinsert them. This will perform a soft reset.

Yes, the Renpho Smart Body Scale supports unlimited users. Each user can create a profile in the Renpho Health app.

The scale has a maximum capacity of 396lbs (180kg).

You can use the scale to measure your weight without a smartphone. However, to access the 13 essential body measurements and track progress over time, a smartphone with the Renpho Health app is required.

For best results, sync your data by opening the Renpho Health app when the scale is powered on and within Bluetooth range after each weigh-in.

The Renpho Health app is compatible with Apple Watch (excluding Series 1), Fitbit, Samsung Health, and Google Fit.

The scale uses bioelectrical impedance analysis (BIA) technology for body composition measurements. Accuracy can be influenced by factors like hydration levels. For consistent results, weigh yourself at the same time of day under similar conditions.

Ensure the batteries are correctly installed and have sufficient charge. Replace batteries if necessary.

Place the scale on a hard, flat surface. Ensure the scale is calibrated by stepping on it briefly before normal use. Avoid uneven surfaces like carpets.

Make sure Bluetooth is enabled on your phone. Ensure the scale is within range (approx. 30 feet). Restart both your phone and the scale. Check if the app is updated to the latest version.

Verify that Bluetooth is on and the scale is connected to your phone. Open the Renpho Health app and wait for data to sync. Try closing and reopening the app.

This typically indicates the weight capacity has been exceeded. Step off the scale to reset. If the issue persists, check for obstructions or remove batteries for a soft reset.