Microsoft Surface Power Supply - 24W - Black
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Product Information
Full details
The Microsoft Surface 24W Power Supply is an essential accessory for Surface Go users who need a reliable, high-quality charging solution designed specifically for their device. It is ideal for professionals and students who require a consistent power source, though users should note that its 24W output is optimized specifically for the Surface Go series and may not support more power-hungry Surface models.
All features
| Colour | Black |
|---|---|
| Series | Surface |
| Model Part Number | LAC-00010 |
| Brand | Microsoft |
Extended Product Information
FAQs
Can I use this to charge my Surface Pro?
This charger is specifically designed for the Surface Go. It may not provide sufficient wattage for Surface Pro models.
Is this adapter meant for international travel?
It is an indoor power supply; however, please check local voltage requirements as it is designed for standard indoor electrical circuits.
Does the USB port support fast charging?
The USB port is designed as a convenience feature for charging standard peripheral devices alongside your tablet.
Is the cable detachable?
The cable integrated into the power supply is designed for permanent attachment to the brick for better durability.
What is the warranty period?
Please refer to your local Microsoft retail packaging or support site for specific regional warranty terms.
Troubleshooting
Device is not charging
Ensure the magnetic connector is properly seated in the Surface Go port and verify the power outlet is active.
USB port not charging connected device
Check that the main power supply brick is securely plugged into the wall outlet and the USB cable is fully inserted.
Pros and Cons
Pros
- Genuine Microsoft hardware ensures compatibility and safety
- Extra USB port for charging phones or other accessories
- Compact and lightweight design ideal for commuting
- Matches the aesthetic of Surface Go devices
Cons
- Designed primarily for Surface Go; may not charge other Surface models efficiently
- Limited to indoor use only
- Fixed power output of 24W
Setup, Compatibility & Care
To set up your power supply, simply connect the Surface-specific charging tip to the charging port on your Surface Go and plug the adapter into an indoor AC wall outlet.
Compatibility: This model (LAC-00010) is specifically built for the Microsoft Surface Go series. Ensure your device is within the Surface Go family before use.
Care Instructions:
- Keep the adapter away from moisture or outdoor elements.
- Avoid tight wrapping of the power cord to prevent internal fraying.
- Ensure the ventilation slots around the brick are not obstructed during long-term use.