Cisco 8800 Key Expansion Module - Black

Name: Cisco 8800 Key Expansion Module - Black
Brand: Cisco
SKU: i7abhyxtqb
Availability: InStock

The Cisco 8800 Key Expansion Module is an accessory designed specifically for use with Cisco's 885...

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Cisco Black 8800 Key Expansion Module For Voip Phone 8851 / 8861

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Product Information

Full details

The Cisco 8800 Key Expansion Module is an essential productivity accessory designed for office administrators, team leaders, and power users who rely on Cisco 8851 and 8861 VoIP phones. By adding extra programmable keys to your device, it enables faster access to speed-dials, call management features, and communication services, effectively streamlining high-volume workflows. Please note that this unit requires specific firmware updates to ensure compatibility with your existing phone system.

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Colour	Black
Model Part Number	CP-8800-A-KEM-3PC=
Brand	Cisco

Extended Product Information

FAQs

Which phones are compatible with this module?

This module is compatible specifically with the Cisco 8851 and 8861 VoIP phones.

What firmware version do I need?

You must be running MPP firmware version 11.2.3 or later to use this module.

Can I mount this on a wall?

The module is designed for desk placement; it does not support wall mounting.

What is the primary purpose of the expansion module?

It adds extra programmable buttons to your phone, allowing for faster speed-dialing and easier call management.

Does it require an external power supply?

The module typically draws power directly from the connected Cisco host phone.

Troubleshooting

The module is not detected by the phone.

Verify that your phone is running MPP firmware version 11.2.3 or later and ensure all physical cable connections are secure.

Programmable keys are not functioning as expected.

Access the phone's web administration portal to verify the key programming configurations and ensure the button assignments are mapped correctly.

Pros and Cons

Pros

Significantly increases speed-dial and line capacity
Professional, compact design saves desk space
Seamless integration with 8851 and 8861 models
Durable build quality expected from Cisco hardware

Cons

Requires specific MPP firmware version 11.2.3 or later
Compatible only with 8851 and 8861 models
Requires desktop space for installation

Setup, Compatibility & Care

To begin using the module, ensure your Cisco 8851 or 8861 phone is updated to MPP firmware version 11.2.3 or later. Connection is simple: attach the module to the side of the supported phone using the included mounting hardware. Once connected and powered, the phone's interface will automatically detect the new keys. For maintenance, keep the module free of dust using a soft, dry cloth. Avoid using harsh liquid cleaners directly on the screen or button surface, as these may damage the plastic casing or internal electronics.