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BWT WS355 WS Series Luxury Water Softener - WS355 + MERCH10TAB

Not AvailableBWT WS355 WS Series Luxury Water Softener - WS355 + MERCH10TAB

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Product Information

Full details

This guide is for homeowners looking to experience the benefits of softened water with the BWT WS355 water softener. The WS355 delivers irresistibly soft, silky, and luxurious water. A key benefit is the enhanced feeling of your skin and hair after showering and bathing. Note that it's not compatible with combination boilers unless you use the WS355HIFLO model.

All features

Model Part NumberWS355 + MERCH10TAB
BrandBWT

Extended Product Information

FAQs

What is included with the WS355?

The WS355 includes the water softener unit and a 10kg BWT Salt Tablet Starter Bag.

What is the free commissioning service?

A BWT engineer will set up the softener, ensure it operates correctly, and answer any questions you may have.

Is the WS355 compatible with my plumbing system?

Check the compatibility guide in this document. If you have a combination boiler or a pressurised system, you may need the WS355HIFLO model.

How often do I need to add salt?

The frequency depends on your water usage and hardness levels. Regularly check the salt levels and refill when needed.

Who installs the WS355?

The WS355 is designed for professional installation.

What are the benefits of softened water?

Softened water provides more luxurious water for skin and hair, reduces limescale buildup, and can extend the life of your appliances.

What if I have an issue with the unit?

Contact BWT directly for support. The commissioning engineer can also help address any questions or concerns.

Troubleshooting

Water not softening.

Check salt levels and refill. Ensure the unit is correctly connected and powered.

Low water pressure.

Check for any blockages in the pipes or unit. Ensure the unit is properly installed and that the water supply is adequate.

Unusual noises from the unit.

Contact BWT support for assistance. Do not attempt to repair the unit yourself if you are not qualified.

Pros and Cons

Pros

  • Improved skin and hair softness.
  • Includes a free commissioning service.
  • Provides luxurious water quality.
  • Comes with a starter salt tablet bag.

Cons

  • Not compatible with combination boilers without using WS355HIFLO.
  • Requires periodic salt replenishment.
  • Professional installation may be required.

Setup, Compatibility & Care

Setup:

The WS355 is designed for professional installation. The free commissioning service by a BWT engineer is included to ensure the softener is set up correctly.

Compatibility:

  • Standard System with stored water (15mm pipework): Yes
  • Combination Boiler: No - Use WS355HIFLO
  • Unvented/Pressurised system / Megaflow: No - Use WS355HIFLO and Pressurised Valves Required.

Care:

  • Regularly check the salt levels and refill as needed with BWT salt tablets.
  • Follow the commissioning engineer's instructions for ongoing maintenance.
  • Clean the unit as directed in the user manual.