The Masterplug SmartEnergy Comfort 1500W oil-filled radiator in grey delivers reliable, efficient ...The Masterplug SmartEnergy Comfort 1500W oil-filled radiator in grey delivers reliable, efficient warmth while helping you manage energy use effectively. It can be installed without central heating infrastructure, allowing specific rooms to be heated as needed. Control via touch, app, or voice, it allows you to schedule heating around your routine. Seamlessly connects to the Masterplug SmartEnergy app via Wi-Fi. This electric heater offers a hassle-free, energy-conscious solution that keeps your home cosy and comfortable year-round. | Masterplug SmartEnergy Wall Oil-Filled Radiator, Wi-Fi, 1500W, Grey
The Masterplug Smart Radiator is designed for individuals seeking efficient, room-specific heating with smart control capabilities. Its key benefit is the ability to manage energy consumption through app-based scheduling and remote operation, reducing waste and keeping specific areas warm as needed, without relying on central heating. A potential caveat is its reliance on a stable Wi-Fi connection for smart features.
All features
Model Part Number
5015056759289
Brand
Masterplug
Extended Product Information
FAQs
Do I need a central heating system to use this radiator?
No, this radiator is designed to provide efficient heating for individual rooms and does not require a central heating system. It plugs directly into a standard electrical outlet.
How do I set a heating schedule?
You can set heating schedules using the Masterplug SmartEnergy app. Navigate to the scheduling section within the app to define specific times and temperatures for automatic operation.
Can I control the radiator when I'm not at home?
Yes, as long as the radiator is connected to your home Wi-Fi and your smartphone has an internet connection, you can control and monitor it remotely via the Masterplug SmartEnergy app.
What is the power output of this radiator?
This Masterplug Smart Radiator has a heating power of 1500W.
Is the oil inside the radiator safe?
The oil used is specially sealed within the unit and is not intended to be replaced or exposed. It is designed for efficient heat transfer and is safe under normal operating conditions.
What type of Wi-Fi network is required?
The radiator requires a 2.4GHz Wi-Fi network for connection. It is not compatible with 5GHz networks.
How do I reset the radiator to factory settings?
Refer to the Masterplug SmartEnergy app or the product manual for specific instructions on how to perform a factory reset. This typically involves a button combination or an option within the app.
Troubleshooting
Radiator not turning on
Ensure the power cord is securely plugged into a working electrical outlet. Check if the mains switch on the unit is in the 'on' position.
Cannot connect to Wi-Fi
Verify your Wi-Fi network is 2.4GHz. Ensure the password is entered correctly. Try moving the radiator closer to your Wi-Fi router during setup. Restart your router and the radiator.
App is unresponsive or not showing correct status
Close and reopen the Masterplug SmartEnergy app. Ensure your phone has an active internet connection. Check for app updates. Try unpairing and re-pairing the radiator in the app.
Heating is uneven or insufficient
Ensure the room size is appropriate for the 1500W output. Check for any obstructions blocking the heat vents. Allow sufficient time for the oil-filled radiator to heat up and distribute warmth.
Pros and Cons
Pros
Provides efficient, targeted heating for specific rooms.
Smart features allow for remote control and scheduling, optimizing energy use.
Easy to set up and use, no central heating system required.
Consistent and comfortable radiant heat.
Voice control integration adds convenience.
Cons
Requires a stable Wi-Fi connection for smart features to function.
Effectiveness is limited to the size of the room it's intended for.
As an electric heater, running costs can be higher than gas central heating for whole-home heating.
Initial setup of the app and Wi-Fi connection may require some technical familiarity.
Setup, Compatibility & Care
Setup:
Unpack the radiator and place it on a level, stable surface away from flammable materials.
Plug the radiator into a suitable mains socket.
To enable smart features, download the Masterplug SmartEnergy app from your device's app store.
Follow the in-app instructions to connect the radiator to your home Wi-Fi network.
Compatibility:
Requires a 2.4GHz Wi-Fi network for connection.
Compatible with iOS and Android devices for app control.
Integrates with popular voice assistant platforms (check app for specific compatibility).
Care:
Always ensure the unit is unplugged and cool before cleaning.
Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners or immerse in water.
Regularly check the power cord for any damage.
Periodically dust the heating fins to maintain efficiency.