Shopping.co.uk

Microsoft Surface USB4 Dock - Black

Microsoft Surface USB4 Dock - Black

Ultrafast data transfer speeds, expanded port options for essential accessories, up to 65W of powe...

Best current price£129.18from PCHUB.UK

Best offers

Shopping.co.uk recommended and popular offers

All Offers

19 offers from £129.18 - £234.25

View price history by clicking the chart icon.

PCHUB.UKMicrosoft Black Surface Usb4 Dock Wired
Free delivery in 1–3 days
£129.18
Visit shop
GamingKitMicrosoft Black Surface Usb4 Dock Wired
Free delivery in 1–3 days
£155.02
Visit shop
Laptops Direct (BID)Microsoft Surface Usb4 Dock Usb-C Usb-A Hdmi Gigabit Ethernet 100W - Black, Laptops Direct - EP2-19890
£6.95 delivery
£171.97
Visit shop
eBayMicrosoft EP2-19979 Surface Usb4 Dock Wired Black
Free delivery in 1–3 days
£222.85
Visit shop

Product Information

Full details

The Microsoft Surface USB4 Dock is designed for professionals seeking to expand their workstation's connectivity and power. It offers ultrafast data transfer speeds, dual 4K monitor support, and up to 65W of power passthrough, making it ideal for multitasking and demanding workflows. A potential caveat is its reliance on USB4/Thunderbolt 4 compatibility for full performance, which may limit integration with older devices.

All features

ColourBlack
Model Part NumberEP2-19975
BrandMicrosoft

Extended Product Information

FAQs

What is the maximum power passthrough for connected devices?

The Surface USB4 Dock provides up to 65W of power passthrough to charge your connected laptop or other devices.

Can I connect two 4K monitors at 60Hz?

Yes, the dock supports connecting up to two external displays at a maximum resolution of 4K and a refresh rate of 60Hz.

What types of ports are available on the dock?

The dock features 2x USB4 ports, 1x USB 3.2 Gen 2 Type-A port, 1x HDMI 2.1 port, and 1x Gigabit Ethernet port.

Does this dock require a separate power adapter?

Yes, the dock comes with a 100W power supply that must be connected for the dock to function and provide power passthrough.

Is this dock compatible with Thunderbolt 3 devices?

While primarily designed for USB4 and Thunderbolt 4, it offers compatibility with Thunderbolt 3 devices, though full USB4 speeds may not be achieved.

What is the purpose of the Kensington security slot?

The Kensington security slot allows you to physically secure the dock to your desk or workstation using a compatible cable lock, helping to prevent theft.

Can I use this dock with any USB-C laptop?

It is compatible with most laptops featuring USB-C ports. However, to utilize the highest speeds and dual 4K display capabilities, a host device with USB4 or Thunderbolt 4 support is recommended.

Troubleshooting

No power to the dock

Ensure the power adapter is securely connected to both the dock and a working power outlet. Verify the USB Type-C power connector is fully inserted into the dock.

External monitors not detected or displaying correctly

Confirm monitors are connected to the correct ports (HDMI or USB4/Thunderbolt 4). Ensure the monitor cables are fully seated. Check that your laptop supports dual displays and that the display drivers are up to date. Try a different HDMI or USB4/Thunderbolt 4 port if available on the dock and monitor.

Slow data transfer speeds

Ensure the dock is connected to a USB4 or Thunderbolt 4 port on your host device. Verify that the connected peripheral (e.g., SSD, USB drive) is also capable of high-speed transfer and is connected to a high-speed port on the dock.

Wired network connection not working

Check that the Ethernet cable is securely plugged into both the dock and your router/switch. Ensure the Ethernet port lights on the dock are active. Try a different Ethernet cable or port on your network equipment.

Laptop not charging when connected

Confirm that the dock's power adapter is connected and the laptop's USB-C port supports charging via USB Power Delivery. Ensure the dock's power supply (100W) is sufficient for your laptop's charging requirements. Some laptops may require more than 65W, in which case the dock's passthrough might be insufficient.

Pros and Cons

Pros

  • High-speed data transfer for efficient workflows.
  • Supports dual 4K external displays for enhanced productivity.
  • Provides significant power passthrough for charging devices.
  • Versatile port selection accommodates various accessories.
  • Reliable wired Gigabit Ethernet connection.

Cons

  • Optimal performance requires USB4 or Thunderbolt 4 host devices.
  • Does not include an integrated card reader.
  • Maximum refresh rate of 60Hz on external displays.
  • Does not have a microphone input port.

Setup, Compatibility & Care

Setup:

  1. Connect the included USB-C cable from the dock to a compatible USB4 or Thunderbolt 4 port on your laptop.
  2. Plug the dock's power adapter into a wall outlet and then into the dock's USB Type-C power connector.
  3. Connect your external monitors, peripherals (keyboard, mouse, etc.), and Ethernet cable to the appropriate ports on the dock.

Compatibility:

  • Host Interface: Primarily designed for devices with USB4 or Thunderbolt 4 ports for maximum performance.
  • USB-C Devices: Compatible with standard USB-C devices, though speeds may be limited to USB 3.2 Gen 2.
  • Monitors: Supports up to two displays at 4K resolution with a 60Hz refresh rate via HDMI 2.1 and USB4/Thunderbolt 4 ports.
  • Operating Systems: Generally compatible with Windows and macOS systems that support USB4/Thunderbolt 4.

Care:

  • Keep the dock in a well-ventilated area to prevent overheating.
  • Use a soft, dry or slightly damp cloth to clean the exterior. Avoid harsh chemicals or abrasive materials.
  • Ensure all cable connections are secure but do not overtighten.
  • Periodically check for firmware updates from Microsoft to ensure optimal performance and compatibility.

Price History

DatePrice
Visit shop