eufy Wired Cam C31 Security Camera - Pan-Tilt - Full HD - Green

No, the eufy Wired Cam C31 offers subscription-free security with on-device storage options via microSD card or HomeBase Mini.

The camera supports microSD cards up to 256GB for on-device storage. If using HomeBase Mini, its capacity depends on the installed microSD card (up to 1TB).

Yes, the camera has an IP66 rating, making it water and dust resistant for reliable outdoor operation.

PureColour Vision allows the camera to provide clear, full-color footage during nighttime monitoring without the need for spotlights or infrared illumination.

The camera supports 2.4GHz Wi-Fi networks. It is not compatible with 5GHz networks.

No, the eufy Wired Cam C31 is not compatible with HomeBase 2. It requires a HomeBase Mini or on-device microSD card storage.

The AI identifies and automatically follows detected subjects like people, vehicles, or pets, ensuring continuous focus on activity within its field of view.

Ensure the power adapter is securely connected to both the camera and a working power outlet. Try a different outlet if necessary.

Verify that your Wi-Fi password is correct and that the camera is within range of your router. Ensure you are connecting to a 2.4GHz Wi-Fi network, as 5GHz is not supported. Restart your router and the camera.

Clean the camera lens with a microfiber cloth. Check for any obstructions in front of the lens. Ensure the camera is properly focused in the app settings, if applicable.

Make sure the eufy App is updated to the latest version. Adjust the AI detection settings in the app to optimize sensitivity for people, vehicles, or pets. Ensure the camera has a clear line of sight to the subjects.

Confirm that a compatible microSD card is inserted correctly into the camera or that the camera is connected to a HomeBase Mini. Check the storage settings within the eufy app to ensure recording is enabled.