Monarch Water Softener - SE-11

The WRAS approved Monarch Plumbsoft SE-11 water softener offers a balance of quality, reliability,...

Best current price£504.00from Homebase

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HomebaseMonarch Water Se-11 Plumbsoft Water Softener
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wilkoMonarch Water SE-11 Plumbsoft Water Softener - Meter Controlled - Grey
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B&QB&Q - Monarch Se-11 Smart Efficiency Electric Water Softener + Full Installation Kit
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City Plumbing GBMonarch Morch Plumbsoft Smart Efficiency Water Softener Suitable For 1-5 People Se-11.
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Product Information

Full details

The Monarch Plumbsoft SE-11 water softener is designed for homes with 1-5 people seeking an efficient and reliable solution for hard water. Its key benefit is providing softened water, extending the life of appliances and reducing limescale buildup. However, users should be aware of the need for occasional salt replenishment. This guide provides comprehensive information on setup, usage, and maintenance to help you get the most out of your SE-11 water softener.

All features

Model Part NumberSE-11
BrandMonarch Water

Extended Product Information

FAQs

How often should I add salt?

The frequency of salt replenishment depends on your water usage and hardness. Check the salt level monthly and add salt as needed.

What type of salt should I use?

Use high-quality water softener salt, such as solar salt or salt pellets.

How do I know if the softener is working?

You can test the water hardness before and after the softener using the test kit provided. The softened water should have a lower hardness reading.

What is the warranty?

The SE-11 comes with a 5-year parts and 2-year labor warranty.

How do I set the time on my water softener?

The time is set automatically by the unit's internal clock.

Can I install the softener myself?

Yes, the SE-11 is designed for easy installation with the Rapid-Fit bypass system. However, if you are not comfortable with plumbing, it's recommended to hire a professional.

Troubleshooting

Water softener is not producing soft water.

Check the salt level and add more salt if needed. Ensure the unit is regenerating properly.

Low water pressure.

Check for any blockages in the system, especially in the hoses. Ensure that the bypass valve is not engaged.

The unit is leaking.

Check all connections for leaks. Tighten any loose fittings.

Error messages appear on the display.

Consult the user manual for specific error codes and troubleshooting steps.

Pros and Cons

Pros

  • WRAS approved for quality and safety.
  • Smart Efficiency with meter control for optimized performance.
  • Reduces limescale, extending appliance life.
  • Easy to install with the Rapid-Fit bypass.
  • Suitable for various plumbing systems due to the Maxflow hoses.

Cons

  • Requires periodic salt replenishment.
  • Electrical supply is needed.
  • The unit requires some space for installation.
  • Filters may require periodic cleaning or replacement.

Setup, Compatibility & Care

Setup:

  1. Installation: Follow the detailed instructions provided in the installation kit. Ensure the unit is installed after the main water supply and before any appliances.
  2. Hoses: Connect the 22mm Maxflow hoses to your plumbing system. The integrated bypass valve simplifies this process.
  3. Electrical Connection: Plug the transformer into a 220v 3-pin plug.
  4. Programming: Use the digital display to set up the unit according to your water hardness and usage.
  5. Water Hardness Test: Use the provided test kit to determine your water hardness and calibrate the softener.

Compatibility:

The SE-11 is compatible with 15mm gravity-fed systems and 22mm unvented/pressurized systems, as well as combi-boilers due to its 22mm Maxflow Hoses.

Care:

  • Salt Replenishment: Regularly check and replenish the salt. Use high-quality water softener salt.
  • Cleaning: Clean the exterior of the unit with a damp cloth.
  • Maintenance: No specific maintenance, other than salt replenishment, is required. The Customer Protect Program helps to automatically adjust for BST/GMT.

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