Bticino Smart Indoor Video Intercom - 344682 - White

The Bticino Class100X16E is a smart indoor video intercom featuring a 5-inch color touch screen di...

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AmazonBticino White 344682 Smart Indoor Monitor Wifi Video Intercom, 2-Wire, Additional 5 "” Color Display, Touch Screen, With Speakerphone, Intercom, Plug-In Plug, Call Answering And App Opener,
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£313.31
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Tameson UKLegrand White Bticino Indoor Telephone Door Communication - Bt344682
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£354.69
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Product Information

Full details

The Bticino Class100X16E is an ideal choice for homeowners looking to modernize their security with a 5-inch touch screen interface and remote smartphone integration via the Door Entry Class100X app. This system is perfect for those requiring a reliable, two-wire video entry solution for single or two-family residences, though it is important to note that it requires a stable WiFi connection to utilize its full remote functionality.

All features

ColourWhite
Model Part Number344682
BrandBticino

Extended Product Information

FAQs

Does this device support Android and iOS?

Yes, the Door Entry Class100X app is compatible with both major mobile operating systems.

Can I use this in a two-family home?

Yes, the system is specifically designed to support both single-family and two-family installations.

Is the device hearing-aid compatible?

Yes, it is designed to be accessible for users with hearing aids.

Can I open the door remotely?

Yes, the smartphone app includes a feature to remotely trigger the door or gate release.

Is the installation difficult?

As a two-wire system, it is relatively straightforward for those familiar with standard electrical wiring, though professional installation is recommended.

Does it have internal intercom features?

Yes, the system supports communication between multiple internal monitors installed in the same home.

Troubleshooting

Smartphone app fails to connect to the intercom

Verify that your home WiFi is active and the intercom is within signal range. Restart your router and the intercom unit.

No image on the screen during a call

Check the wiring connections to the external camera unit and ensure the two-wire bus is providing sufficient power.

Touch screen is unresponsive

Perform a power cycle by disconnecting and reconnecting the power to the unit. If the issue persists, ensure no liquid or debris is interfering with the screen sensors.

Pros and Cons

Pros

  • Seamless smartphone integration via the dedicated app
  • High-quality 5-inch color display
  • Supports two-way audio and door unlocking remotely
  • Hearing-aid compatible for better accessibility
  • Simple, sleek wall-mounted design

Cons

  • Requires professional-grade two-wire system infrastructure
  • Remote features depend on the reliability of the user's home WiFi
  • Limited to specific Bticino ecosystem components

Setup, Compatibility & Care

This device is engineered for wall-mounted installation. As it is a two-wire system, ensure your electrical configuration is compatible with Bticino's bus technology before attempting installation.

  1. Placement: Mount at eye level for optimal usage of the camera angle and touch screen visibility.
  2. WiFi Setup: During the initial power-up, ensure your smartphone is connected to a 2.4GHz network to sync with the device.
  3. Maintenance: Clean the screen periodically with a soft, dry, or slightly damp microfiber cloth. Avoid using harsh chemical cleaners or abrasive materials that could scratch the touch surface. Regularly check the physical connections if the system exhibits connectivity drops.

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