Oko Eye Massager - TensCare

Wipe the exterior with a soft, slightly damp cloth. Avoid using harsh chemicals or submerging the device in water.

The Oko Eye Massager offers up to 18 massage sessions on a single full charge.

It is generally recommended to charge the device fully before use. Using it while charging may impact charging speed or performance.

The Oko Eye Massager is designed for relaxation and relief of common eye strain and stress. It is not a medical device and should not be used as a substitute for professional medical advice or treatment for serious eye conditions.

Turn on Bluetooth on your phone and the Oko eye massager. Search for 'Oko' or a similar identifier in your phone's Bluetooth settings and select it to pair.

The device typically has preset heat levels within its modes. Refer to the user manual for specific details on heat intensity and adjustment if available.

If you experience any discomfort, stop using the device immediately. Ensure the strap is not too tight and that you are using a suitable massage mode. If discomfort persists, consult your doctor.

Ensure the device is fully charged. Connect it to the charger and wait for the charging indicator to show it's powered. If it still does not turn on, try a different charging cable or power source.

Make sure Bluetooth is enabled on your phone/tablet and the Oko eye massager. Ensure the massager is in pairing mode (check manual for instructions). Try restarting both devices and attempting to pair again. Keep devices within close proximity.

Check if the battery is low; some functions may be limited with low power. Try cycling through all modes to ensure they are accessible. If a specific mode consistently fails, contact customer support.

Verify that the charging cable is securely connected to both the device and the power source. Try a different USB port or wall adapter. Clean the charging port on the device gently to remove any debris.