Latest Version - third-generation hub brings faster connectivity, enhanced wireless Mesh capabilit...Latest Version - third-generation hub brings faster connectivity, enhanced wireless Mesh capabilities and improved system reliability. neoHub G3 creates a Mesh Network to the powered Neo devices, greatly increasing the network range in your home. Smart Profiles - Allow you to program time and temperature settings and then apply them to a number of zones. Any subsequent change to the profile will be automatically applied to those zones using the profile. Geo Location: Automatically turn the heating off when you leave home and back on when you return. Compatible with up to 32x Neo devices. Works with HomeKit, Google Home, Alexa, IFTTT.
Evo Heatmiser Neohub Gen3 (Compatible With Neostat, Neostat-Hw, Neostat 12V, Neoair V2, Neoair V2-M, Neoair V3, Neostat-E, Neostat-Hc, Neoplug) Opt. ContrFree delivery in 1–3 days£246.47Visit shop →
Product Information
Full details
The Heatmiser NeoHub Gen3 is designed for homeowners looking to gain intelligent control over their heating system. Its key benefit is creating a robust mesh network for seamless communication between the hub and up to 32 Neo devices, significantly extending range and reliability. A minor caveat is that it requires existing Neo-compatible devices to function.
All features
Series
Neo
Model Part Number
NeoHub Gen3
Brand
Heatmiser
Extended Product Information
FAQs
How many Neo devices can the NeoHub Gen3 support?
The NeoHub Gen3 can support up to 32 individual Neo devices.
Does the NeoHub Gen3 require a subscription?
No, the NeoHub Gen3 does not require any subscription fees for its core functionality.
Can I control my heating remotely without the Geo Location feature?
Yes, you can control your heating remotely via the Heatmiser app from anywhere with an internet connection, regardless of whether Geo Location is enabled.
What is the range of the Mesh Network?
The range is significantly enhanced compared to previous models, but actual range can vary based on your home's construction and potential interference. It's designed to cover most typical homes effectively.
Is the NeoHub Gen3 compatible with older Heatmiser models?
The NeoHub Gen3 is designed to work specifically with the Heatmiser Neo range of products.
How do I update the NeoHub Gen3 firmware?
Firmware updates are typically managed automatically through the Heatmiser app. Ensure your hub is connected to the internet and check the app for any available updates or notifications.
Can I use multiple NeoHubs in one home?
No, typically only one NeoHub is required per home to manage the Neo network.
Troubleshooting
NeoHub Gen3 is not discoverable on the network.
Ensure the hub is connected to your router via Ethernet cable and that your router is powered on. Restart both the hub and your router.
Neo devices are not connecting to the hub.
Check that the Neo devices are powered on and within range of the hub or another mesh-connected Neo device. Try resetting the Neo device and re-pairing it through the app.
App shows 'Hub Offline'.
Verify your home internet connection is active. Restart the NeoHub Gen3 and your router. Check the Ethernet cable connection between the hub and router.
Smart Profile changes are not applying to all zones.
Ensure all relevant Neo devices are successfully connected to the hub. Check the app to confirm the profile is correctly assigned to each zone. Refresh the app.
Pros and Cons
Pros
Significantly extends the wireless range and reliability of Neo devices.
Smart Profiles offer efficient zone management and automated updates.
Geo-location feature provides energy savings by adapting to occupancy.
Wide integration with popular smart home ecosystems.
Supports a large number of connected devices (up to 32).
Cons
Requires Heatmiser Neo-compatible thermostats and actuators.
Initial setup may require technical understanding of home networking.
Mesh network performance can be influenced by home construction materials.
Setup, Compatibility & Care
Setup:
Ensure your Neo devices (thermostats, actuators) are installed and powered on.
Connect the NeoHub Gen3 to your home network via an Ethernet cable.
Download and install the Heatmiser app on your smartphone or tablet.
Follow the in-app instructions to discover and pair your NeoHub Gen3 and then add your Neo devices to the hub.
Compatibility:
Requires: Heatmiser Neo-compatible thermostats and actuators.
Smart Home Platforms: Apple HomeKit, Google Home, Amazon Alexa, IFTTT.
Network: Requires a home broadband connection and a Wi-Fi network.
Care:
Keep the NeoHub Gen3 in a well-ventilated area, away from direct sunlight and sources of heat.
Clean the exterior with a dry, soft cloth. Avoid using liquids or abrasive cleaners.
Ensure firmware is kept up-to-date via the Heatmiser app for optimal performance and security.