Turtle Beach Rematch Core Controller

Hall-Effect Thumbsticks use magnetic sensors instead of traditional physical contact points. This design eliminates wear and tear that causes stick drift over time, ensuring consistent accuracy and a longer lifespan for the analog sticks.

No, the Turtle Beach Rematch Core Controller is a wired-only controller and connects via an 8ft USB-C cable.

It is officially licensed for Xbox Series X|S, Xbox One, and Windows 10 & 11 PCs.

The Control Hub app can be downloaded from the Microsoft Store on Xbox consoles and Windows PCs. It allows for advanced customization and diagnostics.

You can adjust the game/chat volume mix, master volume, and mute your microphone using the patented audio controls integrated into the controller's D-pad.

The controller comes with a reliable 8ft (approximately 2.5 meters) USB-C to USB-A cable.

Yes, button mapping and other advanced configurations can be managed through the Control Hub companion app available on Xbox and Windows PCs.

Ensure the USB cable is securely connected to both the controller and the device. Try a different USB port on your console or PC. Restart your console or PC. Verify the controller is not connected to a USB hub that may not provide sufficient power.

The Hall-Effect thumbsticks are designed to resist drift. If you experience issues, ensure no debris is around the thumbstick base. If the problem persists, try re-calibrating through the Control Hub app (if available for your OS) or consider contacting support.

Check for any obstructions around the buttons or triggers. Ensure the controller firmware is up to date via the Control Hub app. If issues persist, a hardware defect may be present; contact customer support.

Verify the controller is properly connected. Check the audio settings within your console or PC's operating system. Ensure no other audio devices are overriding the controller's input. Test with different games/applications.

Ensure rumble features are enabled in the game settings and within the Control Hub app if applicable. Check that the controller is receiving adequate power via the USB connection.