Yale Smart Delivery Safe Box - Black
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Product Information
Full details
The Yale Smart Delivery Box is designed for homeowners who frequently receive online deliveries and want to ensure their parcels are kept safe and secure, even when they are not home. Its key benefit is providing a high-security, weatherproof 'safe place' for deliveries, with flexible access options for couriers and residents. A potential caveat is the need for an optional Yale Access Module for advanced smart features like remote access and notifications.
All features
| Model Part Number | YDB01-BLK |
|---|---|
| Brand | Yale |
Extended Product Information
FAQs
How do I give a courier access to the box?
You can provide the courier with a unique 24-hour PIN code or one of the up to 20 pre-set PIN codes. Instructions for setting these are in the user manual. Ensure the delivery note clearly states the PIN code and instructs the driver to use it.
What if the delivery driver forgets the PIN code?
If a PIN code is forgotten or not used correctly, the driver will not be able to access the box. You may need to provide them with a new code or arrange for manual delivery.
Can I access the box if I don't have my phone or key fob?
Yes, you can always access the box using a programmed PIN code. The smartphone, key card, and key fob are alternative convenient access methods.
Is the box suitable for all types of weather?
Yes, the Yale Smart Delivery Box is designed to be weatherproof, protecting your parcels from rain, sun, and other environmental factors.
Do I need the Yale Access Module for basic operation?
No, the Yale Access Module is optional. The box functions perfectly as a secure physical storage unit using PIN codes. The module is required for smart features like remote lock/unlock and notifications.
How much weight can the box hold?
> Info needed: Specific weight capacity of the box.
What are the internal dimensions for parcel size?
The interior dimensions are 440 mm (W) x 280 mm (D) x 500 mm (H).
Troubleshooting
Keypad not responding
Ensure the keypad is clean and dry. Place your palm over the lock to 'wake' it. If using smart features, check battery levels.
Box will not lock
Check that the door is fully closed and not obstructed. Ensure there are no foreign objects preventing the latch from engaging.
Cannot set or use PIN codes
Refer to the user manual for correct PIN code entry procedures. Ensure you are using the master PIN or have the necessary permissions if managing codes via the app.
Smart features (app control, notifications) not working
Verify that the Yale Access Module and Yale Connect Wi-Fi Bridge are correctly installed and powered on. Check your Wi-Fi connection and ensure the Connect Bridge is within range of your router. Confirm the Yale Access app is updated.
Device appears damaged or worn
Inspect the unit for any physical damage. Contact Yale customer support for repair or replacement options if the product is within its warranty period.
Pros and Cons
Pros
- Enhanced security for parcel deliveries, reducing risk of loss or theft.
- Flexible access for couriers via programmable PIN codes.
- Convenient personal access methods including smartphone, key card, and key fob.
- Durable and weatherproof construction suitable for outdoor installation.
- Optional smart features provide remote control and delivery monitoring.
Cons
- Advanced smart features require the purchase of optional Yale Access and Wi-Fi Modules.
- Relies on couriers correctly following delivery instructions for PIN code use.
- Significant weight (19 kg) may require assistance for installation.
- Requires a stable Wi-Fi connection for smart functionalities.
Setup, Compatibility & Care
Setup:
- Choose Location: Select a suitable, accessible location near your front door, ideally on a wall or the floor.
- Secure Mounting: Use the supplied fixings to securely attach the box to the wall or floor. Ensure it is stable and cannot be easily removed.
- Power (for Smart Features): If using smart features, ensure the Yale Connect Wi-Fi Bridge is plugged into a power outlet within range of your Wi-Fi router and the delivery box.
- Module Installation (Optional): If adding smart capabilities, insert the Yale Access Module into the designated slot on the lock mechanism.
Compatibility:
- PIN Codes: Up to 20 active PIN codes, including single-use or 24-hour codes.
- Access Methods: PIN code, Smartphone (via Yale Access app), Key Card, Key Fob.
- Smart Home Systems: Compatible with Yale Sync Smart Home Alarm when a Yale Sync Module is installed.
- Connectivity: Requires a 2.4GHz Wi-Fi network for smart features via the Yale Connect Wi-Fi Bridge.
Care:
- Cleaning: Wipe the exterior and keypad with a soft, damp cloth. Avoid abrasive cleaners or solvents.
- Lock Maintenance: Periodically check the lock mechanism for debris. Ensure the keypad is clean for optimal touch sensitivity.
- Battery Replacement: If the smart lock or access module uses batteries, replace them as indicated by the app or device when power levels are low.