Emma Hybrid Original Mattress - Single

The Emma Hybrid Original Mattress offers a medium-firm feel, rated 6.5 out of 10 on the firmness scale (with 1 being soft and 10 being firm). This balance provides both comfort and essential support for a wide range of sleepers.

It typically takes 4-6 hours for the mattress to fully expand and decompress after unboxing. For optimal performance and comfort, it is recommended to allow this time before regular use.

Yes, the white top cover of the mattress is removable and machine-washable. It is made from 99% polyester and 1% elastane. Always check the care label for specific washing instructions, typically a gentle cycle at 40°C.

Absolutely. The mattress features patented Thermosync Technology, which uses graphite particles to actively absorb and dissipate excess body heat. This helps maintain an ideal sleeping temperature, preventing overheating and promoting a deeper, more restorative sleep phase.

The Emma Hybrid Original Mattress includes a 10-year manufacturer's guarantee, assuring its long-lasting quality. Additionally, you receive a 200-night trial period, allowing you to comfortably test the mattress in your own home to ensure it meets your satisfaction.

Yes, its multi-layered construction, which combines adaptive foam with 5-zone CarbonFlex pocket springs, is specifically designed to provide optimal support and comfort for back, side, and stomach sleepers, ensuring proper spinal alignment regardless of your preferred position.

The mattress incorporates advanced motion isolation technology. Its independently working pocket springs and foam layers are designed to effectively absorb movement, minimizing disturbances from shifting positions during the night and helping to ensure your sleep remains undisturbed.

New mattresses, especially those delivered rolled, require time to fully decompress. Allow the mattress the full 4-6 hours (or up to 24-48 hours in some cases) to expand. Your body also needs time to adjust to a new sleep surface; give it a few weeks.

This is known as 'off-gassing' and is common with new foam products. It's harmless and will dissipate. To accelerate the process, ensure your room is well-ventilated for a few days by opening windows.

Double-check that all packaging has been completely removed and that the mattress has been given the full recommended expansion time. If the issue persists after 24-48 hours, contact customer support with photos of the issue.

Ensure the cover is completely dry before attempting to reattach it. Start by aligning one end of the zipper and slowly work your way around, gently pulling the fabric into place as you go. It can be easier with two people.

While Thermosync Technology is designed to regulate temperature, individual preferences vary. Ensure your room temperature is optimal and consider breathable bedding. If issues persist, check if your expectations align with a medium-firm mattress's heat retention compared to other types.