Tapo Security Camera - White/Black

The Tapo C560WS supports MicroSD cards with a maximum capacity of 512 GB.

Yes, the camera has an IP66 rating, making it suitable for outdoor placement and protected against dust and water.

No, the AI detection for people, pets, and vehicles is free and processed locally on the camera.

The 5 GHz band offers faster speeds for shorter distances, ideal for stable high-resolution streaming. The 2.4 GHz band offers longer range and better penetration through walls, suitable for areas further from the router.

You can set custom schedules for the camera to automatically scan 360° or visit specific pre-defined viewpoints throughout the day.

Yes, you can record and set custom audio messages to play when the alarm is triggered, along with adjustable spotlight brightness.

The built-in siren has a noise level of 99 dB.

Ensure you are using the correct Wi-Fi password and that the camera is within range of your router. Try connecting to the 2.4 GHz band if the 5 GHz band is problematic. Reboot your router and the camera.

Check your internet connection speed and stability. Ensure the camera is connected to a strong Wi-Fi signal or use the Ethernet connection. Reduce the video resolution or frame rate in the app settings if necessary.

Verify that motion detection is enabled in the Tapo app. Adjust the motion detection sensitivity and configure custom motion zones. Ensure AI detection for people, pets, or vehicles is correctly set up.

Ensure the IR LEDs are not obstructed. Check the night vision settings in the app (Smart Mode, IR Mode, Color Mode). Clean the lens with a microfiber cloth.

Check the camera's power connection. Verify that your home internet connection is active. Restart the camera and your router.