APC Smart-UPS 3000VA Tower - SMT3000IC

Intelligent and efficient network power protection from entry level to scalable runtime. Ideal UPS...

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Product Information

Full details

This guide is for IT professionals and network administrators who need reliable power backup for critical equipment. The APC Smart-UPS SMT3000IC provides line-interactive power protection, ensuring your devices stay online during outages, preventing data loss and hardware damage. Keep in mind that while it offers substantial runtime, the backup time is limited based on the load. This UPS offers 2700W / 3000VA capacity with features like remote monitoring and a 2-year warranty.

All features

Model Part NumberSMT3000IC
BrandA.P.C.

Extended Product Information

FAQs

How long does the battery last?

The battery life is typically 3-5 years, depending on usage and environmental conditions.

How do I replace the battery?

The battery is user-replaceable. Refer to the user manual for instructions and use the correct replacement battery cartridge (RBC55).

What is the warranty?

The SMT3000IC has a 2-year warranty (excluding the battery, which has a 2-year warranty).

Can I monitor the UPS remotely?

Yes, using the SmartConnect feature or through the APC Network Management Card (optional).

What type of outlets does the UPS have?

It has 8x C13 and 1x C19 outlets.

What is the output power capacity?

The output power capacity is 2700W / 3000VA.

What does the LCD display show?

The LCD displays the status, load, battery level, input/output voltage, and any error messages.

Is the UPS suitable for use with generators?

Yes, the UPS can be used with generators to provide clean power.

Troubleshooting

UPS not powering on

Check the power connection and ensure the UPS is plugged into a working outlet. Check the internal circuit breaker.

UPS beeping continuously

Check the LCD display for error messages and refer to the user manual. The battery may need to be replaced.

Low backup time

Reduce the load on the UPS by disconnecting some devices. The battery may be nearing the end of its life and needs to be replaced.

Error messages on LCD

Consult the user manual for specific error codes and troubleshooting steps. Contact APC support if necessary.

Connected devices shutting down during power failure

The load on the UPS exceeds its capacity. Reduce the number of devices connected or use a UPS with a higher capacity.

UPS not communicating with software

Verify the USB or RS-232 cable connection. Reinstall the PowerChute software. Check the software settings for proper communication.

Pros and Cons

Pros

  • Provides reliable backup power during outages.
  • Offers surge protection to safeguard connected devices.
  • Includes remote monitoring capabilities for easy management.
  • Features a user-replaceable battery for extended service life.
  • Offers a high power capacity suitable for servers and network devices.
  • Provides both USB and RS-232 connectivity.

Cons

  • Backup time is limited depending on the load.
  • Requires professional installation for optimal setup.
  • Battery replacement adds to the total cost of ownership.
  • The initial cost can be higher compared to entry-level UPS.
  • May require additional software for advanced features.
  • Relatively large form factor (tower).

Setup, Compatibility & Care

Setup

  1. Placement: Place the UPS in a well-ventilated area, away from direct sunlight, heat sources, and moisture.
  2. Connections: Connect the devices you want to protect to the UPS outlets. Use the C20 coupler power plug to connect the UPS to a power source.
  3. Power On: Turn on the UPS using the power button. The LCD display will show the status.
  4. Software Installation: Install the PowerChute software (available for download) to monitor and manage the UPS. Connect the UPS to your computer via USB or RS-232 cable for software communication.

Compatibility

The SMT3000IC is compatible with a wide range of devices, including servers, network devices, and workstations. Ensure that the total power consumption of all connected devices does not exceed the UPS's capacity (2700W / 3000VA). Verify your devices use C13 or C19 connections for compatibility.

Care

  • Battery Replacement: Replace the battery every 3-5 years or when the UPS indicates a battery failure. User-replaceable batteries are available.
  • Regular Testing: Perform periodic self-tests to ensure the UPS is functioning correctly.
  • Ventilation: Keep the vents clear to prevent overheating. Clean the vents regularly.
  • Environment: Operate the UPS within the recommended temperature (0 - 40°C) and humidity (0 - 95%) ranges.

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