Constella necklace - White - Rhodium plated

Gently wipe your necklace with a soft, dry, lint-free cloth after each wear to remove oils and residue. Avoid using water, harsh chemicals, or ultrasonic cleaners as these can damage the rhodium plating and crystals. Store it properly to minimize cleaning needs.

Rhodium plating is a thin layer of rhodium, a precious and rare platinum-group metal, applied over other metals. It provides a brilliant, highly reflective, silver-white finish that is very durable and resistant to tarnish, enhancing the beauty and longevity of the jewelry.

Yes, the Constella necklace features an adjustable fastening mechanism. Its length can be adjusted to any point between a minimum of 38 cm and a maximum of 45 cm, offering versatility in how you wear it.

While the Constella necklace is crafted for durability, to preserve its radiant beauty and rhodium plating, it is recommended for occasional wear rather than continuous daily use. Avoid wearing it during strenuous activities, showering, or swimming.

Each Constella necklace is dispatched with original Swarovski branded packaging, which typically includes a branded gift bag and a certificate of authenticity, ensuring you receive a genuine product.

Your Constella necklace comes with a certificate of authenticity and is delivered in official Swarovski branded packaging. These are key indicators of a genuine Swarovski product. Always purchase from authorized retailers.

Info needed: For specific warranty details regarding your Constella necklace, please refer to the official Swarovski website or the warranty information provided with your purchase. Warranty terms and conditions may vary by region.

The most common reason for dullness is accumulated dirt, oils, or residue from perfumes/lotions. Gently wipe the entire necklace with a soft, dry, lint-free cloth. Ensure it has not come into contact with chemicals.

Check the clasp mechanism for any small debris or misalignment. Ensure you are applying even pressure. If it appears bent or damaged, avoid forcing it and consult a professional jeweler for repair.

Gently untangle the chain on a flat, clean surface. Start from the loose ends and work your way towards the center. Using a pin or a needle can help with very tight knots. Store the necklace properly after use to prevent future tangles.

If a crystal feels loose, stop wearing the necklace to prevent further damage or loss. Do not attempt to fix it yourself. Contact Swarovski customer service or a reputable jeweler for professional repair.