Apple TV HD 32GB - Black

From TV shows to movies to games, it’s all available on Apple TV. Enjoy content from iTunes and ap...

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Product Information

Full details

The Apple TV HD 32GB is designed for users who want a streamlined way to access a wide range of entertainment from their television. Its key benefit is easy access to streaming services, movies, and games through a user-friendly interface. A potential caveat is its maximum video resolution of 1080p, which may not satisfy users seeking 4K content. This device consolidates content from iTunes and various apps like Netflix, Hulu, and ESPN, offering a central hub for digital entertainment.

All features

Model Part NumberMR912B/A
BrandApple

Extended Product Information

FAQs

What is the maximum video resolution supported by this Apple TV?

This Apple TV model supports Full HD resolution, which is 1920 x 1080 pixels.

Does the Apple TV come with a remote?

Yes, the Apple TV HD 32GB comes with a Siri Remote.

How do I connect the Apple TV to my TV?

You connect the Apple TV to your TV using an HDMI cable. Please note that the HDMI cable is sold separately.

What are the supported audio formats?

It supports AAC (8 to 320 Kbps), Protected AAC (from iTunes Store), HE-AAC, MP3 (8 to 320 Kbps), MP3 VBR, Apple Lossless, FLAC, AIFF, and WAV.

Can I use this Apple TV for gaming?

Yes, you can download and play games from the App Store on your Apple TV. The Siri Remote can be used as a game controller for many games, or you can connect compatible Bluetooth game controllers.

What is the warranty period for the Apple TV?

Apple TV and its accessories are covered by a one-year limited hardware warranty against defects. Complimentary telephone technical support is provided for 90 days.

How do I connect to the internet?

You can connect via Wi-Fi (supports Wi-Fi 5 802.11ac) or through a 10/100BASE-T Ethernet connection.

Troubleshooting

Apple TV won't turn on

Ensure the AC power adapter is securely connected to both the Apple TV and a working power outlet. Check the HDMI cable connection to the TV.

No picture or sound

Verify that the HDMI cable is fully inserted into both the Apple TV and the TV. Try a different HDMI port on your TV or a different HDMI cable. Ensure the TV is set to the correct HDMI input.

Siri Remote not responding

Check if the remote needs charging via the Lightning port. Try re-pairing the remote by holding the Menu and Volume Up buttons for 6 seconds. Restart the Apple TV by unplugging it and plugging it back in.

Wi-Fi connection issues

Restart your router and modem. Ensure your Apple TV is within range of your Wi-Fi network. Check your Wi-Fi password and re-enter it if necessary. Try using an Ethernet cable for a wired connection.

App performance is slow or freezing

Close and reopen the app. Restart the Apple TV. Ensure your network connection is stable. Check for available software updates for the Apple TV and the app.

Pros and Cons

Pros

  • Intuitive user interface for easy navigation.
  • Access to a wide array of streaming apps and Apple's content library.
  • Siri Remote provides convenient voice control and search functionality.
  • Supports both Wi-Fi and wired Ethernet connections for flexible networking.
  • Compact design fits seamlessly into home entertainment setups.

Cons

  • Limited to Full HD (1080p) resolution, not 4K.
  • Internal storage of 32GB may be limiting for users who download many large games.
  • Relies heavily on Apple's ecosystem, though third-party apps are available.
  • The included Siri Remote is not rechargeable via USB-C; it uses a Lightning connector.

Setup, Compatibility & Care

Setup:

  1. Connect the Apple TV to your TV using an HDMI cable (sold separately).
  2. Connect the included AC power adapter.
  3. Connect to your network via Wi-Fi or an Ethernet cable.
  4. Follow the on-screen instructions to pair the Siri Remote and sign in with your Apple ID.

Compatibility:

  • TVs: Compatible with HDTVs with HDMI ports. Requires HDMI 1.4 or later for optimal performance.
  • Networks: Requires an 802.11a/b/g/n/ac Wi-Fi network or 10/100BASE-T Ethernet.
  • Audio/Video: Supports H.264, M4V, MP4, MPEG4 video formats; AAC, AIFF, HE-AAC, MP3, WAV audio formats; HEIF, GIF, JPG, TIF image formats.
  • Remote: The Siri Remote uses Bluetooth 4.0 for connection and a Lightning connector for charging.

Care:

  • Cleaning: Wipe the Apple TV exterior with a soft, dry, lint-free cloth. Avoid using abrasive cleaners or solvents.
  • Ventilation: Ensure the device is placed in a well-ventilated area and that vents are not blocked.
  • Remote: Keep the Siri Remote clean and dry. Avoid dropping it to prevent damage.

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