Tentacle Sync E MKII Timecode Generator - Double Set

The Tentacle Sync E MKII Timecode Generator is the future-ready successor to the well-known SYNC E...

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Wex Photo VideoTentacle TE2-MK2 Timecode Generator - Size 5
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Product Information

Full details

The Tentacle Sync E MKII Double Set is designed for video professionals seeking reliable and streamlined timecode synchronization across multiple devices. Its key benefit is future-ready connectivity with Bluetooth 5 and enhanced battery management, simplifying production workflows. A potential caveat is that the physical enhancements are subtle, meaning core functionality remains similar to its predecessor, though still excellent.

All features

Model Part NumberTE2-MK2
BrandTentacle

Extended Product Information

FAQs

What is the primary advantage of the MKII version over the original SYNC E?

The primary advantages are the integration of Bluetooth 5 for improved wireless performance and enhanced battery management for longer operational times.

Does the Tentacle Sync E MKII Double Set come with all necessary cables?

The Standard Set includes two SYNC E mkII devices and essential accessories. Specific output cables for your camera or recorder may need to be purchased separately, depending on your equipment's input type.

Can I use the Tentacle Sync E MKII with Android devices?

While the devices themselves generate timecode, the primary app for configuration and advanced features like Bluetooth pairing is currently available for macOS and iOS. Direct Bluetooth configuration with Android may be limited.

How long does the battery typically last?

Battery life is significantly improved over the previous model. While exact times vary with usage, you can expect extended operation, often exceeding 24 hours on a full charge under normal conditions.

What is the range of the Bluetooth connection?

With Bluetooth 5, the range is significantly improved, offering a stable connection typically up to 10-15 meters (30-50 feet) in open environments, though this can be affected by physical obstructions and interference.

Is the Tentacle Sync Studio Software included with the Double Set?

Yes, the acclaimed Tentacle Sync Studio Software for macOS is included, facilitating quick and easy synchronization of your audio and video footage.

Can I use just one Tentacle Sync E MKII device?

Yes, a single Tentacle Sync E MKII can be used to jam sync a camera or audio recorder. The Double Set simply provides two devices for synchronizing multiple sources simultaneously.

Troubleshooting

Device not powering on

Ensure the device is fully charged. Connect it to a power source using the USB-C cable and try again. Check the charging cable and power adapter for damage.

Bluetooth connection unstable or dropping

Ensure you are within Bluetooth range. Minimize interference from other wireless devices. Update the Tentacle Sync app and device firmware if available. Try re-pairing the devices.

Timecode not syncing between devices

Verify that both devices are powered on and within Bluetooth range. Restart both devices and attempt to re-sync. Check that the Tentacle Sync app shows a valid connection.

No timecode signal output to camera/recorder

Confirm that the correct output cable is used and securely connected to both the Tentacle device and the input port of your camera or recorder. Ensure the camera/recorder is set to accept external timecode.

Tentacle Sync Studio Software not recognizing devices

Ensure the devices are powered on and connected via Bluetooth or USB. Restart the software. Check for any available software updates. Make sure the correct macOS permissions are granted to the software.

Pros and Cons

Pros

  • Future-proofed with Bluetooth 5 technology.
  • Extended battery life reduces downtime.
  • Exceptional timecode accuracy.
  • User-friendly software integration.
  • Compact and portable design.

Cons

  • Core functionality is similar to the previous SYNC E model.
  • Software is currently limited to macOS.
  • Requires compatible devices for full synchronization benefits.

Setup, Compatibility & Care

Setup:

  1. Charging: Fully charge both Tentacle Sync E MKII devices using the provided USB-C cable before first use.
  2. Power On: Press and hold the power button on each device until the LED indicator lights up.
  3. Pairing (Optional but Recommended): For initial setup, ensure Bluetooth is enabled on your primary device (e.g., smartphone or tablet). Open the Tentacle Sync app and follow the on-screen instructions to pair the two MKII units.
  4. Timecode Output: Connect the devices to your cameras or audio recorders using the appropriate cables (e.g., 3.5mm TRS to BNC or 3.5mm to 3.5mm, depending on your equipment).
  5. Monitoring: Check the LED indicators and the Tentacle Sync app to confirm successful timecode generation and synchronization.

Compatibility:

  • Tentacle Ecosystem: Fully compatible with all other Tentacle devices, including the original SYNC E and TRACK E.
  • Cameras: Compatible with most professional cameras featuring a timecode input port (e.g., 3.5mm or BNC).
  • Audio Recorders: Works with most professional audio recorders that accept external timecode.
  • Software: Tentacle Sync Studio Software is compatible with macOS.

Care:

  • Keep the devices clean by wiping them with a dry or slightly damp soft cloth. Avoid using solvents or abrasive cleaners.
  • Protect the devices from extreme temperatures, moisture, and direct sunlight.
  • Store the devices in a protective case when not in use to prevent damage.
  • Ensure charging ports are clean and free from debris.

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