EPOS Sennheiser CEHS-CI01 Cisco Adapter Cable - Black

EHS allows you to answer and end calls directly from your headset button, without needing to physically lift or hang up the phone handset. This adapter cable enables that feature between compatible EPOS headsets and Cisco phones.

This adapter is compatible with a wide range of EPOS headsets, including the SDW 5000 series, DW series, SD series, and D 10 Phone. It is recommended to check the official EPOS compatibility guide for your specific headset model.

No, this adapter cable is specifically for Electronic Hook Switch (EHS) functionality. It manages the call control signals but does not transmit audio. Audio is handled by your EPOS headset and its connection to its base station or computer.

This adapter is designed for use with Cisco phones that support EHS connections. While it's broadly compatible with many models, it's essential to verify your specific Cisco phone model's compatibility with EHS adapters.

Most Cisco phones will have a dedicated port for EHS, often labeled 'HS' or similar, next to the standard headset port. Consult your Cisco phone's user manual for definitive identification.

The adapter cable is black.

The Manufacturer Part Number (MPN) for this adapter cable is 1000746.

Ensure the adapter is correctly connected to both the headset, phone, and EHS port. Verify that your EPOS headset and Cisco phone model are listed as compatible. Check if the headset itself is powered on and properly paired/connected to its base station.

This adapter solely manages the hook switch function. Ensure your headset is properly connected to its base station or computer for audio. Check headset volume settings and ensure it's selected as the audio device in your softphone or system.

Check all cable connections for looseness. Try a different headset port on the phone if available. Ensure there are no sources of interference near the headset's wireless connection if applicable.

Refer to your Cisco phone's user manual to identify the correct headset and EHS ports. The EHS port may be labeled 'HS', 'Headset', or have a specific icon.