Chipolo POP Tracking Tag - White

Meet Chipolo POP - a colourful tracking tag designed to help you live your life to the fullest. It...

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Product Information

Full details

The Chipolo POP is a colorful tracking tag designed for anyone who frequently misplaces items like keys, bags, or luggage. Its key benefit is helping you quickly locate your belongings with a loud sound and global network compatibility. A slight limitation is the need to replace the battery after about a year of use. It works with Apple Find My and Google's Find My Device networks, and includes extra features in the free Chipolo companion app.

All features

Model Part Number	CH-C19M-WE-POP
Brand	Logitech

Extended Product Information

FAQs

How do I replace the battery?

The Chipolo POP uses a CR2032 battery. Simply open the battery compartment (refer to the user manual) and replace the old battery with a new one.

What is the Bluetooth range?

The Chipolo POP has a Bluetooth range of up to 90 meters (295 feet) in open space.

Can I use the Chipolo POP with multiple phones?

No, the Chipolo POP can only be paired with one phone at a time. However, you can share the location with family members through the Find My network or the Chipolo app.

Is the Chipolo POP waterproof?

The Chipolo POP is water-resistant (IP55 rated), but not waterproof. It can withstand splashes and rain but should not be submerged in water.

How do I find my phone using the Chipolo POP?

Double-press the Chipolo POP's button to make your phone ring, even if it's on silent.

What happens if I lose the Chipolo POP?

If you lose the Chipolo POP, you can view its last known location in the Find My app or the Chipolo app. The global network of Apple and Android devices can also help you locate the item.

Does the Chipolo POP have a warranty?

Yes, Chipolo products typically come with a 1-year warranty against manufacturing defects.

Troubleshooting

Tracker not ringing when requested.

Check if the tracker is within Bluetooth range, the battery is not dead, and the app is running. Ensure the tracker is connected to your phone and not on silent.

Tracker not showing its location.

Make sure the tracker is within range of a Bluetooth signal or a device that's part of the Apple Find My or Google's Find My Device network. Also, make sure that location services are enabled for the Chipolo app on your phone.

App not connecting to the tracker.

Ensure Bluetooth is enabled on your phone. Restart the app and the tracker. If the problem persists, try unpairing and repairing the tracker.

Battery draining quickly.

Check for any physical damage on the tracker. If the battery continues to drain quickly, replace the battery with a new CR2032 battery.

Pros and Cons

Pros

Easy to attach to various items.
Works with widely used Find My networks.
Loud sound makes it easy to locate nearby items.
Compact and lightweight design.
Offers extra features through the companion app.
Available in multiple colors to suit your style.

Cons

Battery needs to be replaced after about a year.
Requires a smartphone to function.
Bluetooth range limitations.
Cannot track items if they are out of network range and the battery is dead.
No built-in display.

Setup, Compatibility & Care

Setup

Download the App: Download the free Chipolo app from the App Store (iOS) or Google Play Store (Android).
Pair the Tracker: Open the app and follow the on-screen instructions to pair your Chipolo POP.
Attach to Item: Attach the tracker to the item you want to track (keys, bag, etc.).

Compatibility

The Chipolo POP is compatible with:

iOS: Devices running iOS 14.5 or later.
Android: Devices running Android 10.0 or later.

Care Instructions

Cleaning: Use a slightly damp cloth to clean the Chipolo POP. Avoid using harsh chemicals or solvents.
Battery Replacement: Replace the CR2032 battery when prompted by the Chipolo app (approximately every year).
Storage: Store in a cool, dry place when not in use.
Avoid Extreme Temperatures: Do not expose the tracker to extreme temperatures or direct sunlight for extended periods.