Sekonda Smartwatch - Active Go - Black

No, the watch has an IP68 rating, which means it is splashproof but not suitable for swimming or prolonged immersion in water.

Battery life can vary depending on usage, but typically provides multiple days of use on a single charge. Please refer to the user manual for specific estimates.

You can change the watch face directly on the watch by long-pressing the screen, or through the Sekonda app by navigating to the watch face settings.

Yes, the 22mm silicone strap is interchangeable, allowing you to switch to other compatible 22mm straps to customize your style.

The Sekonda app is compatible with Android devices running version 7.1 and above, and iOS devices running version 12.0 and above.

The 2-year guarantee typically covers manufacturing defects. Please refer to the warranty documentation provided with your watch for full details.

You can receive call and message notifications on the watch, but you cannot make calls or send texts directly from it.

Ensure the watch is adequately charged. Connect it to the charger for at least 30 minutes and try powering it on again. Check that the charger is properly connected.

Make sure Bluetooth is enabled on your smartphone. Restart both your watch and your smartphone. Ensure the watch is within Bluetooth range (typically 10 meters). If problems persist, unpair the watch from the Sekonda app and re-pair it.

Ensure the watch is worn snugly on your wrist. Check that the watch is updated to the latest firmware via the Sekonda app. Clean the sensors on the back of the watch.

Ensure the screen is clean and dry. Try restarting the watch by holding the power button. If the issue persists, contact customer support.

Verify that the watch is connected to the Sekonda app via Bluetooth. Ensure you have a stable internet connection on your smartphone. Try closing and reopening the Sekonda app.