Ezviz HP5 Video Phone - Black
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Product Information
Full details
The Ezviz HP5 is a comprehensive 3-in-1 smart video intercom system designed for homeowners who want to upgrade their front door security and access control with a modern touch-screen interface. It is ideal for villas or renovated homes where reliable two-way communication and remote monitoring are essential. A primary caveat to keep in mind is that while the device supports both wired and wireless connectivity, it requires a stable power source for the indoor monitor and does not support multiple cameras in this specific kit configuration.
All features
| Colour | Black |
|---|---|
| Model Part Number | HP5 |
| Brand | Ezviz |
Extended Product Information
FAQs
Can I use this without a memory card?
Yes, but you will only have access to live viewing. You must use a MicroSD card or a CloudPlay subscription to record and store footage.
Is the outdoor unit weatherproof?
Yes, the outdoor doorbell unit is designed to be waterproof for reliable outdoor operation.
How many users can access the system at once?
The system supports connectivity through the Ezviz app, allowing you to share device access with family members via their own accounts.
Does the system support voice changing?
Yes, the HP5 includes a voice-changer feature to help keep your identity private when responding to unknown visitors.
What is the maximum distance for night vision?
The integrated infrared night vision provides clear monitoring up to 6 meters from the camera.
Troubleshooting
Monitor is not connecting to Wi-Fi
Ensure you are selecting the correct 2.4 GHz or 5 GHz band and verify that your Wi-Fi password is entered correctly in the app.
Video feed is laggy or choppy
Check your Wi-Fi signal strength at the monitor's location; if it is weak, consider using a signal extender or ensuring a direct line-of-sight to the router.
MicroSD card not being detected
Ensure the card is formatted correctly and inserted fully into the slot; if issues persist, try re-seating the card while the device is powered off.
Pros and Cons
Pros
- High-quality 1080p video with wide viewing angles
- Large, intuitive 7-inch color touch interface
- Remote access and visitor management via smartphone
- Support for large-capacity local storage (512 GB)
- H.265 compression saves significant storage space
Cons
- Limited to one camera per system
- Requires professional or careful DIY installation for wiring
- Indoor unit requires constant DC power
Setup, Compatibility & Care
The HP5 system includes a comprehensive mounting kit to help with the installation process. The outdoor unit is waterproof, making it suitable for various weather conditions, though it is recommended to ensure all cable connections are properly sealed.
- Power: The indoor unit operates on DC power. Ensure you have a standard power outlet accessible near the mounting location.
- Networking: For the best performance, ensure the indoor monitor is placed within a strong range of your 2.4 GHz or 5 GHz Wi-Fi router.
- Care: Wipe the touchscreen with a dry, soft microfiber cloth to prevent smudges and scratches. Do not use chemical cleaners on the camera lens or display. Periodically check the outdoor unit for debris that might obstruct the view or microphone.