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Heatmiser neoHub Internet Gateway Hub

Heatmiser neoHub Internet Gateway Hub

The neo Hub Gen 2 serves as the central hub and communication gateway for the Heatmiser Neo System...

Best current price£144.13from City Plumbing GB

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City Plumbing GBHeatmiser Neohub V3 Internet Gateway Hub Neohubgen2
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B&QB&Q - Heatmiser Homekit Enabled Heatmiser Neo Hub Gen V2
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Product Information

Full details

The Heatmiser neoHub Gen 2 is the central hub for the Heatmiser Neo System, enabling smart control of your heating and hot water. It's ideal for homeowners who want to manage their home's climate remotely, offering seamless integration with Apple HomeKit. A key caveat is that it requires an Ethernet connection for initial setup.

All features

BrandHeatmiser

Extended Product Information

FAQs

How many devices can I connect to the neoHub Gen 2?

You can connect up to 32 Neo devices to the hub.

Can I control the system remotely?

Yes, you can control your heating and hot water systems remotely via the Heatmiser app or Apple HomeKit.

Does the neoHub Gen 2 require a subscription?

No, there is no subscription required to use the neoHub Gen 2.

How do I update the neoHub Gen 2?

The neoHub Gen 2 automatically downloads and installs updates. You don't need to do anything.

What if I have a large house?

The mesh networking allows for better coverage. Consider using the neo Plug to extend the range of the system.

What is the warranty period?

The warranty period is two years.

Troubleshooting

neoHub Gen 2 not connecting to the internet.

Check the Ethernet cable connection to your router. Ensure your internet service is active. Restart the hub and your router.

Devices not responding.

Ensure the devices are powered on and within range of the neoHub Gen 2. Check the batteries in your devices. If the problem persists, reboot the hub and then the devices.

Poor signal strength.

Relocate the neoHub Gen 2 or install a neo Plug to boost the signal. Check for obstructions that may interfere with the signal.

Pros and Cons

Pros

  • Simple setup and intuitive operation.
  • Enhances signal strength with mesh networking.
  • Offers remote control via the Heatmiser app.
  • Supports up to 32 Neo devices.

Cons

  • Requires an Ethernet connection for initial setup.
  • Dependent on the Heatmiser cloud service for remote access.
  • Limited to use with Heatmiser Neo devices.

Setup, Compatibility & Care

  1. Setup: Connect the neoHub Gen 2 to your router using the provided Ethernet cable. Then, connect the power adapter. Follow the in-app instructions to pair your neo Stat, neo Air, and neo Plug devices. You can pair up to 32 Neo devices to the hub.
  2. Compatibility: The neoHub Gen 2 is compatible with the Heatmiser Neo range of devices, including the neo Stat, neo Air, and neo Plug. It supports Apple HomeKit. Ensure your home network has a functioning internet connection for remote access and updates.
  3. Care: Keep the neoHub Gen 2 in a dry, well-ventilated area. Avoid placing it near heat sources. Regularly check for firmware updates through the Heatmiser app to ensure optimal performance.

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