Flamme 23" Portable Basket Electric Fire - 1000W/2000W Heater - Remote Control

The Flamme electric fire is equipped with a thermal cutout for overheating protection, enhancing its safety. However, like any electrical appliance, it is always recommended to supervise its operation and unplug it when leaving your home or going to sleep.

The unit operates at either 1000W or 2000W when the heater is in use. The flame effect alone consumes minimal power. The actual electricity consumption depends on the selected heat setting and how long it is used.

This electric fire is designed for indoor use only. Exposure to outdoor elements like rain or moisture can damage the unit and pose a safety hazard.

No, the Flamme 23" Portable Basket Electric Fire requires no special installation. Simply place it on a stable surface, plug it into a standard electrical outlet, and it's ready to use. No chimney or venting is required.

Yes, you can operate the flame effect independently of the heating function, allowing you to enjoy the ambiance year-round without adding warmth to the room.

While effective in various spaces, the 2000W heater is generally most efficient for supplemental heating in small to medium-sized rooms, typically up to 20-25 square meters, depending on insulation and external temperatures.

For cleaning the exterior and any visible parts, ensure the unit is unplugged and cool. Use a soft, damp cloth. Do not attempt to clean the interior components or the 3D flame projection system yourself, as this could cause damage or void the warranty. Consult the manual for specific cleaning guidelines.

Check if the power cord is securely plugged into a working wall outlet. Ensure the main power switch on the unit is turned to the 'ON' position. Verify that the thermal cutout has not activated due to overheating; unplug the unit and allow it to cool down for at least 15-20 minutes before plugging it back in.

Check the remote control batteries and replace them if necessary. Ensure there are no obstructions blocking the flame projection or light source. Try cycling through the flame effect settings using the remote or controls on the unit.

Ensure the heater function is activated via the remote or unit controls and that a wattage setting (1000W or 2000W) is selected. Check if the thermostat is set to a temperature higher than the current room temperature. Verify that the air vents are not obstructed, which could trigger the thermal cutout.

Ensure the sound effect function is enabled via the remote control. Check that the volume is not set to minimum. If still not working, try turning the unit off and on again.