Neat Foaming Body Wash - Mimosa Blossom & Neroli

Fill the 500ml aluminium bottle with approximately 450ml of tap water after adding the concentrate, leaving some space at the top for mixing.

A 50ml concentrate sachet, when mixed with water, creates a 500ml bottle of body wash. Refill frequency depends on individual usage, typically similar to how often you would finish a standard 500ml body wash bottle.

Yes, the aluminium bottle is designed for bathroom use and is durable. It's recommended to rinse and wipe it clean periodically.

The bottle is designed to work with the specific Neat pump. Using a different pump may affect foaming performance or fit.

Adding too much water may result in a less concentrated lather. It's best to follow the recommended amount to achieve the optimal foaming experience.

The concentrate sachets are typically made of materials that may vary in recyclability. Please check local recycling guidelines for proper disposal of the sachet material.

The concentrate has a long shelf life when stored in a cool, dry place. Refer to the packaging for specific 'use by' dates.

Ensure the concentrate and water were mixed thoroughly. Shake the bottle gently again. If the issue persists, check that the correct water amount was used and try re-mixing. Ensure the pump is securely attached.

Remove the pump and rinse the nozzle under warm running water. You can use a small brush or pin to gently clear any blockage in the nozzle opening.

This is unlikely with proper storage. Ensure concentrate sachets are stored as recommended (cool, dry place). If the product appears compromised, discontinue use.

Although formulated for sensitive skin, discontinue use if irritation occurs. Rinse skin with water and consult a healthcare professional if symptoms persist.