Synology Plus Series 12TB Internal Hard Drive - HAT3310-12T

Synology Plus Series 12TB 3.5" 7200 rpm Internal Hard Drive. Reliable hard drives for Synology sys...

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Product Information

Full details

This guide is for users of the Synology Plus Series 12TB Internal Hard Drive (HAT3310-12T), designed specifically for Synology NAS systems. Benefit from its high capacity, reliability, and ease of use, including seamless firmware updates. Note that optimal performance and compatibility are achieved within a Synology NAS environment.

All features

SeriesPlus Series
Model Part NumberHAT3310-12T
BrandSynology

Extended Product Information

FAQs

What is the MTBF of this drive?

The Mean Time Between Failures (MTBF) rating is up to 1.2 million hours.

What is the warranty period?

The Synology HAT3310-12T is covered by a 3-year warranty.

Can I use this drive in a desktop PC?

While technically possible, this drive is optimized for Synology NAS systems. Performance and features will be best when used in a compatible NAS device.

How do I update the drive's firmware?

Firmware updates are performed seamlessly through the DiskStation Manager (DSM) interface within your Synology NAS.

What is the workload rating?

The HAT3310-12T has a workload rating of 180 TB per year.

What kind of data can I store on this drive?

You can store any type of data, including documents, photos, videos, backups, and more.

What is CMR technology?

CMR (Conventional Magnetic Recording) technology ensures consistent write performance throughout the drive's lifespan, providing reliable and stable data storage.

Troubleshooting

Drive not recognized by NAS.

Ensure the drive is properly installed, check the SATA connections, and verify compatibility with your Synology NAS model. Try different drive bays if available.

Slow data transfer speeds.

Check your network connection, ensure the NAS and drives are running the latest firmware, and verify that the drive is operating within the recommended temperature range.

Drive failure or errors reported.

Run a S.M.A.R.T. test in DSM to check the drive's health. Back up your data immediately. Contact Synology support if the issue persists and the drive is under warranty.

NAS not booting after drive installation.

Ensure the drive is properly seated and that the NAS power supply is sufficient. Try booting without the drive to determine if it is the cause. Contact Synology support.

Pros and Cons

Pros

  • High storage capacity for large data needs.
  • Reliable performance with a 7200 RPM speed.
  • Designed specifically for Synology NAS systems, ensuring compatibility.
  • CMR technology provides consistent write performance and durability.
  • Easy firmware updates through DSM simplify maintenance.
  • High workload rating for demanding NAS environments.

Cons

  • Performance is optimized for Synology NAS systems, potentially underperforming in other systems.
  • Higher initial cost compared to standard desktop hard drives.
  • Limited use outside of a NAS environment.
  • Requires a compatible Synology NAS device.
  • May generate some noise during operation (20dB idle).

Setup, Compatibility & Care

Setup

  1. Installation: The HAT3310-12T is designed to be installed in a compatible Synology NAS device. Refer to your NAS device's manual for specific installation instructions.
  2. Compatibility: Ensure your Synology NAS supports 3.5" SATA HDDs and is compatible with the HAT3310 series.
  3. DSM Setup: Once the drive is installed, you'll need to set up the storage pool and volumes within Synology's DiskStation Manager (DSM) interface. Follow the DSM setup wizard for guidance.

Compatibility

The HAT3310-12T is specifically designed for use with Synology NAS systems. While it may technically function in other systems, optimal performance, features, and firmware updates are guaranteed within a Synology NAS environment.

Care

  • Operating Environment: Operate the drive within the specified temperature (5 - 60 °C) and humidity (5 - 90%) ranges.
  • Firmware Updates: Regularly check for and install firmware updates through DSM to ensure optimal performance and security.
  • Data Protection: Implement data protection measures such as RAID configurations to safeguard against data loss. Regularly back up your data.
  • Physical Handling: Handle the drive with care during installation to prevent damage. Avoid physical shocks and vibrations during operation.

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