IT Luggage Convertible XXL - Black

With the lock set to 0-0-0, open it. Find the reset pin (usually a small button near the dials), push it with a pointed object, set your new code, and push the pin again to secure it. Remember your code!

Locate the 'easy-click' mechanism on each wheel assembly. Typically, you press a button or slide a lever to release the wheel from its housing. Consult the product manual for precise instructions.

The IT Luggage Convertible XXL comes with a 10-year manufacturer's warranty against defects in materials and workmanship.

No, the XXL size is intended for checked baggage. Always check with your airline for specific size and weight restrictions before traveling.

While the wheels are removable, they are not typically designed for individual user replacement. For damaged wheels, contact IT Luggage customer support regarding warranty or repair options.

The clamshell design allows the luggage to open completely flat, providing two equally sized packing compartments. This makes organizing and accessing your belongings much easier compared to traditional suitcase designs.

Ensure you are entering the correct combination. If you have forgotten it, refer to the lock's specific reset instructions or contact IT Luggage customer support. Sometimes wiggling the dials can help release tension.

Check for any obstructions or debris in the handle mechanism. Try extending and retracting it fully several times. Ensure the locking mechanism for the handle is disengaged before attempting to adjust the height.

Inspect the wheels for tangled threads, hair, or debris. Clean the wheel housing and axes. For removable wheels, ensure they are correctly clicked back into place.

Check for fabric caught in the zipper teeth. Gently pull the fabric away. Lubricate the zipper track with a graphite pencil or a specialized zipper lubricant if it feels stiff.