New Flash WiFi Video Doorbell Camera with Chime - Grey
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later.
Product Information
Full details
This guide is for users of the New Flash WiFi Video Doorbell Camera. This doorbell camera provides clear video and easy communication, offering enhanced home security. While the camera is user-friendly, understanding its features and proper setup will ensure optimal performance. This guide covers key features, usage, troubleshooting, and frequently asked questions to help you get the most out of your New Flash WiFi Video Doorbell Camera.
All features
| Colour | Grey |
|---|---|
| Model Part Number | SmartCam |
| Brand | New Flash |
Extended Product Information
FAQs
How do I reset the camera?
Locate the reset button (usually on the back or side) and hold it down for 5-10 seconds until the camera resets.
What is the battery life?
Battery life varies based on usage. Typically, a fully charged battery lasts several weeks with moderate use.
Can I use the camera with multiple phones?
Yes, you can share the camera access with multiple users through the app.
Does the camera record video?
Yes, the camera records video based on your app settings. You can set up event-based recording.
How do I update the camera's firmware?
The app will notify you when firmware updates are available. Follow the on-screen instructions to update.
What is the warranty period?
The warranty period is generally one year from the date of purchase.
How do I change the WiFi network?
You will need to reset the camera and set it up again with the new WiFi network.
Can I adjust the motion detection sensitivity?
Yes, you can adjust the sensitivity levels within the app settings.
Troubleshooting
Camera won't connect to WiFi
Ensure your WiFi network is 2.4Ghz, the password is correct, and the camera is within range of the router. Restart both the camera and your router.
Poor video quality
Check the lens for dirt or obstructions and clean it with a soft cloth. Ensure a strong WiFi signal.
No sound or audio issues
Check the volume settings in the app. Ensure the microphone and speaker are not blocked. Test the two-way audio feature.
Battery draining quickly
Reduce the sensitivity of the motion detection, and check the surrounding activity.
Chime not working
Ensure the chime is properly connected to the power and in range of the doorbell. Check the settings in the app.
Pros and Cons
Pros
- Easy to install and use.
- Provides clear video and audio.
- Features night vision for 24/7 monitoring.
- Offers smart detection to reduce unwanted alerts.
- Enables two-way communication.
- Durable design with IP65 waterproofing.
Cons
- Requires a 2.4Ghz WiFi connection.
- Battery-powered, so it needs periodic charging.
- Resolution is 720P, which is standard but not the highest quality.
- May experience occasional connectivity issues depending on WiFi strength.
- The Ultra Wide Angle Lens can distort the image slightly.
Setup, Compatibility & Care
- Installation: Follow the quick start guide to mount the doorbell and install the indoor chime. Make sure the location has a strong 2.4Ghz WiFi signal.
- App Setup: Download and install the app on your smartphone, and follow the on-screen instructions to connect the camera to your WiFi network.
- Charging: Charge the Lithium Ion Battery before initial use. The charging port is usually located on the back or bottom of the doorbell.
- Compatibility: The camera is compatible with most modern smartphones and tablets. It requires a 2.4Ghz WiFi connection for operation. Check the app store for system requirements.
- Care: To clean the camera, use a soft, damp cloth. Avoid harsh chemicals or abrasive cleaners. Check and clean the lens regularly to maintain clear video quality. Ensure the charging port is free of debris. The IP65 waterproof rating provides protection against rain and dust, but avoid direct high-pressure water streams.