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StarTech.com USB C Dual HDMI MST HUB 4K

StarTech.com USB C Dual HDMI MST HUB 4K

This USB-C to HDMI MST Hub allows you to connect two HDMI monitors, using a USB-C enabled host dev...

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eBayStarTech USB32HD2 USB 3.0 to Dual HDMI Adapter, USB to 2x HDMI Monitor Converter
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Product Information

Full details

This guide helps users get the most out of the StarTech.com USB-C to Dual HDMI MST Hub. Designed for professionals needing to connect two HDMI monitors to a USB-C enabled device, it boosts productivity by enabling extended or mirrored display modes. Note that while it supports high resolutions, the maximum resolution and refresh rate may vary depending on the host device's capabilities.

All features

Model Part NumberMST14CD122HD
BrandStarTech.com

Extended Product Information

FAQs

What is MST?

MST (Multi-Stream Transport) technology allows a single USB-C port to output video to multiple displays by combining multiple video signals into one.

Do I need to install drivers?

No, the hub is plug-and-play and does not require any driver installation.

What resolution does it support?

It supports up to 4K resolution at 60Hz, depending on your device's capabilities.

Is it compatible with all USB-C devices?

It is compatible with Windows devices that support DP Alt Mode over USB-C, including Thunderbolt 4, Thunderbolt 3, and USB4 enabled devices.

Does it require external power?

No, the hub is bus-powered, meaning it draws power from the USB-C connection.

What is the length of the attached cable?

The attached cable is 12 inches (30cm) long.

What is HDR?

HDR (High Dynamic Range) provides improved contrast, brightness, colors, and greater luminosity.

What is the warranty?

The product is backed by a StarTech.com 3-year warranty.

Troubleshooting

No display on one or both monitors.

Ensure all connections are secure. Verify that the monitors are powered on and set to the correct input. Try a different HDMI cable.

Low resolution or refresh rate.

Check your device's display settings to ensure the correct resolution and refresh rate are selected. Update your graphics drivers.

Flickering or unstable display.

Try a different HDMI cable. Ensure the USB-C port on your device supports DisplayPort Alternate Mode (DP Alt Mode).

Pros and Cons

Pros

  • Increases productivity with dual-monitor setups.
  • Supports high resolutions for detailed visuals.
  • Easy to set up with plug-and-play functionality.
  • Compact and portable design.
  • HDR support enhances the viewing experience.

Cons

  • Maximum resolution and refresh rate dependent on the host device.
  • Compatibility limited to USB-C enabled devices.
  • May not support all features on older displays.

Setup, Compatibility & Care

  1. Connecting the Hub: Plug the USB-C connector into your device's USB-C port. Then, connect your HDMI monitors to the hub's HDMI ports.
  2. Compatibility: This hub is compatible with Windows devices that support DP Alt Mode over USB-C, including Thunderbolt 4, Thunderbolt 3, and USB4 enabled devices.
  3. No Drivers Needed: The device is plug-and-play, so no drivers are required.
  4. Care Instructions: Avoid extreme temperatures and moisture. Clean with a soft, dry cloth. The attached cable should not be bent or pulled excessively.

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