SUNBA Outdoor PTZ Analog Camera - 22X Optical Zoom - 960H CCTV Security Dome Camera - RS485 Control

960H is an analog video resolution that offers approximately 30% more horizontal pixels than standard D1 resolution, resulting in clearer and more detailed images for analog CCTV systems.

No, this is an analog camera and requires a 960H Analog DVR. It is not compatible with Network Video Recorders (NVRs) designed for IP cameras.

The camera features a 22X optical zoom, which allows you to magnify the image without losing digital quality. It also has a digital zoom capability, but optical zoom is recommended for the best image clarity.

PTZ control is managed through an RS485 interface using protocols like Pelco D, which connects to a compatible DVR. This allows remote control of pan, tilt, and zoom functions.

The camera provides true night vision up to 100 meters (328 feet) thanks to its Intelligent Auto Switch with IR-Cut technology.

Yes, for optimal performance and to avoid underpowering, it is recommended to use an 18-gauge wire for power transmission.

The product comes with a 1-year warranty on parts.

Verify power supply voltage and polarity. Ensure the power cable is securely connected and at least 18-gauge wire is used for sufficient current delivery.

Check the coaxial cable connection at both the camera and DVR. Ensure the DVR is set to the correct input channel and video standard (NTSC/PAL).

Confirm the RS485 cable is correctly wired (A/B or +/–). Verify the DVR's PTZ settings match the camera's protocol (Pelco D) and address. Ensure the DVR has power supplied to its RS485 ports.

Ensure the IR LEDs are not obstructed. Clean the lens. Verify that the camera has switched to night mode; IR-Cut filter might be obstructed or malfunctioning.

Use a higher gauge power wire (18 AWG recommended) to ensure adequate voltage reaches the camera, especially over longer distances. Check ambient temperature if overheating.