Samsung Wireless Charger - Qi2 - 25W - Dark Grey

Qi2 is the second generation of the Qi wireless charging standard. It introduces magnetic alignment, similar to Apple's MagSafe, ensuring perfect device placement for optimal charging efficiency and speed.

Yes, to achieve the full 25W wireless charging speed, you need to use a USB-C power adapter that supports at least 25W output. The charger itself comes with a USB-C cable, but the power adapter is sold separately.

Yes, this charger is backward compatible with most Qi-enabled devices. However, you will not benefit from the magnetic alignment and may not achieve the maximum 25W charging speed if the device only supports older Qi standards.

The charger includes a 1.5-meter (approximately 4.9 feet) long USB-C cable.

The magnetic connection is designed to securely hold your Qi2-compatible device in place during normal use, such as on a desk or bedside table. It is intended for stationary charging and may not withstand vigorous movement or drops.

Use a soft, dry, lint-free cloth to wipe down the charging surface and the body of the charger. Avoid using liquids, solvents, or abrasive cleaners, as these can damage the finish or internal components.

Please refer to the product packaging or Samsung's official website for specific warranty information applicable to your region, as warranty terms can vary.

Ensure the USB-C cable is securely connected to both the charger and a compatible 25W power adapter. Verify the power adapter is plugged into a working outlet. Check that your device is Qi2 or Qi compatible and correctly aligned with the magnetic ring.

Confirm that you are using a 25W USB-C power adapter. Lower wattage adapters will result in slower charging speeds. Ensure your device is compatible with 25W wireless charging. Remove any thick cases that might interfere with charging.

Make sure your device has Qi2 certification or a compatible magnetic ring. Ensure both the charger and the device's charging surface are clean and free from obstructions. Thick cases may weaken the magnetic hold.

Discontinue use if the charger becomes excessively hot. Ensure the charger is placed on a hard, flat surface that allows for ventilation. Avoid charging in direct sunlight or near heat sources. Check that your device is properly aligned and not causing excessive heat.