UGREEN USB C Hub - 5-in-1, 4K HDMI
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OnBuy.comUgreen Usb C Hub Multiport Adapter Hdmi 5-In-1 Ultra Slim With 4 Usb 3.0 Ports For Data Transfer 4K Hdmi Output, Compatible With Macbook Pro, Macbook 6957303821976
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Product Information
Full details
The UGREEN 5-in-1 USB C Hub is designed for users needing to expand their laptop's connectivity for productivity and multimedia. It offers a key benefit of simultaneously connecting multiple peripherals and a 4K display to a single USB-C port. A potential caveat is its power limitation, recommending caution with high-power devices like 3.5-inch hard drives. This hub provides one 4K HDMI port and three USB 3.0 ports, supporting up to 5 Gbps data transfer speeds, and is compatible with a wide range of operating systems without requiring drivers. Its slim, portable aluminum design also aids in heat dissipation and durability.
All features
| Model Part Number | 20197 |
|---|---|
| Brand | UGREEN |
Extended Product Information
FAQs
Does this hub support charging my laptop?
No, this USB-C hub is designed for data transfer and display output, not for charging your laptop. It should not be used as a USB charger for phones or tablets either.
What is the maximum resolution and refresh rate supported by the HDMI port?
The HDMI port supports resolutions up to 3840x2160 (4K) at a refresh rate of 30Hz. It does not support HDR.
Can I connect multiple hard drives to this hub?
It is recommended to connect only one hard drive at a time due to power limitations. 3.5-inch hard drives require their own external power source as they typically draw more power than the USB ports can provide.
Do I need to install any drivers for this hub to work?
No, this USB-C hub is a plug-and-play device and does not require any drivers or software installation for Windows, macOS, Linux, iOS, or Android systems.
Is this hub compatible with my Nintendo Switch or Apple SuperDrive?
No, this hub is explicitly noted as incompatible with the Nintendo Switch and Apple SuperDrive.
What is the data transfer speed of the USB 3.0 ports?
The USB 3.0 ports support data transfer speeds of up to 5 Gbps, which is significantly faster than USB 2.0.
Can I use this hub with my smartphone or tablet?
Yes, this hub is compatible with many smartphones and tablets running iOS or Android, including support for Samsung DeX functionality on compatible Samsung devices.
Troubleshooting
HDMI output is not working or shows no signal.
Ensure the HDMI cable is securely connected to both the hub and the display. Verify that the display is set to the correct input source. Confirm your device's USB-C port supports DisplayPort Alternate Mode. Try a different HDMI cable or display to rule out issues with those components. Ensure the resolution is set to 4K@30Hz or lower.
USB devices are not recognized or not functioning correctly.
Unplug and re-plug the USB device and the hub. Try connecting the USB device to a different USB port on the hub. If using a high-power USB device (like an external hard drive without its own power adapter), connect it directly to the computer's USB-C port or ensure it has its own power supply, as the hub has power limitations.
The hub gets hot during use.
The aluminum casing is designed to dissipate heat. Some warmth is normal, especially under heavy load. Ensure the hub is in a well-ventilated area and not covered. If the hub becomes excessively hot to the touch, disconnect it and allow it to cool down. Avoid using it in direct sunlight or enclosed spaces.
Data transfer speeds are slower than expected.
Ensure that the USB device you are connecting is USB 3.0 compatible. Connect the hub to a USB-C port on your computer that supports USB 3.0 or higher. Close unnecessary applications running in the background that may be consuming system resources.
Cannot use multiple USB devices simultaneously without issue.
The hub has power limitations. Try disconnecting some USB devices, especially those that draw more power. For optimal performance, it is recommended to connect fewer devices simultaneously, particularly if they are high-power devices. Ensure that 3.5-inch hard drives are connected with their own external power source.
Pros and Cons
Pros
- Expands connectivity for USB-C laptops and devices.
- Supports high-resolution 4K video output.
- Offers fast data transfer speeds via USB 3.0 ports.
- Plug-and-play functionality for easy setup across multiple operating systems.
- Durable and portable aluminum design.
- Includes built-in safety protections for connected devices.
Cons
- HDMI output limited to 30Hz refresh rate.
- Does not support HDR video content.
- Power limitations may require external power for 3.5-inch hard drives.
- Not recommended for use as a dedicated USB charger for phones or tablets.
- Incompatible with devices like the Nintendo Switch and Apple SuperDrive.
- Optimal performance may be reduced when connecting numerous devices simultaneously.
Setup, Compatibility & Care
Setup: The UGREEN 5-in-1 USB C Hub is a plug-and-play device. Simply connect the integrated USB-C cable to a compatible USB-C port on your laptop, tablet, or smartphone. No drivers or software installations are required. Once connected, any peripherals plugged into the USB 3.0 ports or the HDMI display connected to the HDMI port should be recognized automatically by your operating system.
Compatibility: This hub supports a wide range of operating systems, including Windows 10/8.1/8/7/Vista/XP, macOS, Linux, iOS, and Android. It is compatible with numerous devices such as MacBook Pro/Air, iPad Pro, iMac, Microsoft Surface, Samsung Galaxy devices, Huawei MateBook, Xiaomi Mi Notebook, Dell XPS, HP Spectre/Envy, Lenovo Yoga/ThinkPad, and Asus Chromebooks, among others. However, it is explicitly noted as incompatible with the Apple SuperDrive and the Nintendo Switch.
Care: The hub features an aluminum casing that aids in heat dissipation. To ensure optimal performance and longevity, avoid exposing the hub to extreme temperatures or moisture. Periodically clean the exterior with a soft, dry cloth. Ensure that cables are not forcefully pulled or bent. For devices requiring significant power, such as 3.5-inch external hard drives, it is recommended to use a power adapter for those drives as the hub's USB ports have power limitations. Avoid connecting too many high-power devices simultaneously to prevent potential performance issues or power-related problems. Do not use the hub as a standalone USB charger for mobile devices.