Dormeo Aloe Vera Deluxe Mattress - KING

After unrolling, the mattress will regain its normal shape in approximately 15 minutes. It is ready to sleep on after 6 to 8 hours.

The Dormeo Aloe Vera Deluxe Mattress has a medium/soft firmness level.

Yes, it is compatible with slatted bases, solid platform bases, and divan bases, provided they offer adequate support.

The Aloe Vera infused cover is not designed to be removed for washing. It is best to spot clean with a damp cloth and use a mattress protector.

Ecocell foam provides a breathable core that enhances air circulation for a cooler sleep and offers elasticity to reduce pressure points.

Please refer to your purchase documentation or the retailer's website for specific warranty details, as warranty periods can vary.

Yes, the Aloe Vera infused cover offers anti-bacterial, anti-dust mite, and anti-fungal protection for a more hygienic sleep environment.

Ensure the mattress has been opened within 30 days of delivery and has had sufficient time (6-8 hours) to expand fully in a well-ventilated room. If the issue persists, contact customer support.

This is common with new foam products. Air the mattress out in a well-ventilated room for 24-48 hours. The odor typically dissipates quickly.

While the Ecocell core is designed for breathability, some individuals may still feel warmer. Ensure good room ventilation and consider using breathable bedding and a mattress protector.

Rotate the mattress head-to-foot every 3-6 months. If dips are significant and persistent, this may indicate an issue with the mattress support or internal structure; contact customer support.